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# Desktop Admin/Workstation Support Consultant

- **Company:** Spectraforce
- **Location:** North Charleston, SC, United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Microsoft Outlook, System Configuration, Ethernet, Virtual Private Networks (VPN), System Center Configuration Manager, Network Connections, Software Deployment, TCP/IP, Office365, Tablet Computers, Laptops
- **Published:** September 9, 2026
- **Apply:** http://leoforce.us/Careers/Spectraforce/JobDetails.html?jobid=309295b6-0791-4e18-bad8-001ac2ed3ad8&OrgId=1&UserId=6650

## About the Role

* Candidates should have a good understanding and knowledge of installing software and setting up hardware.
 * Proficiency in Windows 11/Office365 products/Outlook/Teams/One Drive.
 * Proficiency in diagnosing and troubleshooting computer issues. Should have proficiency with imaging via SCCM and be able to handle large volumes of imaging requests.
 * Must be able to troubleshoot and resolve any imaging issues for standard PC's/laptops, tough books, tablets, etc.
 * Experience supporting cell phones and Ipads desired.
 * Experience supporting HP and OCE printers/plotters desired.
 * Ability to interface with wide variety of clients and must have excellent customer service skills.
 * Previous Helpline or customer service experience required
 * Excellent problem-solving and critical thinking skills required.
 * Must have strong listening skills and be able to respond to multiple customer requests or demands.
 * Manages workload by wisely prioritizing his or her tasks often and adjusting to the situation at hand. Willingly cooperates and works collaboratively with a team.
 * Configure and test client workstations to utilize VPN access using secure token identification.
 * Increase productivity and minimize downtime by supporting all company software, operating systems, workstations, charting/drawing, and network connectivity.
 * Install image systems with appropriate OS for client needs.
 * Install and configure core applications once base OS image has been deploy.
 * Establish Internet accessibility, TCP/IP addresses, and internal and external e-mail accounts.
 * Support various connectivity requirements including, but not limit to, Ethernet and TCP/IP., * MUST have experience as a Desktop Technician/Administrator
 * MUST be able to troubleshoot and resolve any imaging issues for standard PC's/laptops, tough books, tablets, etc.
 * MUST have prior experience configuring and testing client workstations to utilize VPN access using secure token identification.
 * MUST have proficiency in Windows 11/Office365 products/Outlook/Teams/One Drive.

Soft skill requirements (team fit and personality requirements):

 * Possesses strong customer service skills.
 * Demonstrates a sense of urgency in addressing issues affecting their customer and takes ownership of the issues affecting them.
 * Must be an able listener. Communicates early and often with the customer keeping them informed of the situation.

Preferred Years of Experience:

 * Minimum of 3+ years of experience as a Desktop Technician/Administrator

Education:

 * Minimum of High School Diploma or Equivalency (Required)

Are there any specific companies/industries you'd like to see in the candidate's experience?

 * Preference for candidate who has worked as a LAN administrator in a regulated industry