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# SOC Analyst

- **Company:** N able
- **Location:** Dundee, UK
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Cyber Security, Intrusion Detection Systems, Security Information and Event Management, SolarWinds (Software)
- **Published:** June 11, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=b748fc996dc6a712

## About the Role

Do you have experience in SolarWinds?, * Experience in SOC, MDR, or equivalent cybersecurity role.

 * Proven experience handling escalations and complex investigations.
 * CompTIA CYSA+ or equivalent DoD 8570 / 8140 IAT Level II certification.
 * Advanced knowledge of SOC operations, incident support, and analysis techniques.
 * Excellent communication skills for both technical and non-technical audiences.
 * High proficiency with SIEM, IDS/IPS, EDR, and related tools.
 * Analytical and detail-oriented with a passion for solving problems.
 * Strong mentor and team player.
 * Calm and dependable under high-pressure situations.
 * Ethical, professional, and dedicated to customer security and support.

## Description

The SOC Analyst is an experienced cybersecurity professional responsible for handling complex and high-priority security inquiries, incidents, and service requests. Acting as a technical expert and mentor to Analysts, plays a crucial role in ensuring swift and accurate resolutions, guiding technical topics, and serving as a critical escalation point.
What You'll Do:

 * Take ownership of complex or high-priority customer service requests that require in-depth analysis and troubleshooting.
 * Conduct investigations using advanced tools and techniques to identify root causes of issues.
 * Perform detailed incident triage, analysis, and support for escalated events.
 * Support non-emergency calls into MDR Support Operations in real-time with customers.
 * Act as a key technical escalation point for Support Analysts handling advanced issues.
 * Provide expert analysis and recommendations on escalated cases.
 * Collaborate with Frontline MDR analysts during surges in alert activity.
 * Perform peer reviews on incident reports and customer documentation.
 * Recommend process improvements or training areas based on observations.


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