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# UX Specialist / User Experience Analyst

- **Company:** GovCIO
- **Location:** Kearneysville, WV, United States
- **Experience:** Expert
- **Salary:** $125,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Software Applications, Axure RP, Software Prototyping, Software Requirements Analysis, Software Systems, Systems Integration, User-Centered Design, Web Content Accessibility Guidelines, Enterprise Software Applications, Adobe XD, Backend, Figma
- **Published:** September 21, 2026
- **Apply:** https://www.dice.com/job-detail/b0932017-6b7c-4fbd-b832-86ece6aaae03

## About the Role

High School with 6 - 9 years (or commensurate experience), * Dedicated UX design, user research, and digital strategy experience, preferably within a federal contract or enterprise software environment.

 * Proven experience building user personas, conducting user interviews/surveys, and mapping complex user journeys.
 * Demonstrated expertise planning and executing usability testing protocols on live software applications or high-fidelity prototypes.
 * Deep understanding of human-centered design (HCD) principles and experience integrating UX workflows within Agile/Scrum development methodologies.
 * Exceptional verbal and written communication skills, with experience documenting standardized design frameworks and presenting UX recommendations to product leadership.

Clearance Required: Must be able to attaing and maintain a USCG Public Trust

Preferred Skills & Experience

 * Direct experience supporting U.S. Coast Guard missions, specifically within the C5I Software Yard or similar technical directorates.
 * Strong working knowledge of Section 508 compliance guidelines, WCAG accessibility standards, and federal digital strategy playbooks.
 * Proficiency with modern UX/UI prototyping tools (e.g., Figma, Adobe XD, Axure) and research repository platforms.
 * Experience collaborating closely with backend engineers, system architects, and capability developers to balance technical feasibility with user needs.
 * Familiarity with federal software pathways, military operational environments, or disconnected/low-bandwidth user interfaces.

## Description

As a Senior UX Specialist / User Experience Analyst, you will lead user experience support activities, design recommendations, requirements gathering, and cross-functional collaboration with product leadership. You will bring advanced human-centered design principles to the Product Delivery team, ensuring software solutions are empathetic and highly usable for the fleet. Key responsibilities include:

 * Apply UX, CX, and digital strategy principles using human-centered design to implement robust research plans supporting enterprise application design.
 * Conduct extensive user research, interview stakeholders, and build comprehensive user personas to guide agile software development teams toward user-centered solutions.
 * Design, map, and document end-to-end user journey maps to identify operational pain points and translate them into actionable software requirements.
 * Perform rigorous usability testing via actual or prototype systems, analyzing user feedback to refine interface layouts and workflow mechanics.
 * Develop, standardize, and document formal processes for UX research, journey mapping, and requirements definition to scale design rigor across the Software Yard.
 * Optimize, research, and streamline digital products to ensure universal accessibility, strictly aligning designs with Section 508 compliance and federal accessibility mandates.
 * Collaborate actively with cross-functional software delivery teams, product owners, and engineers to ensure user-centric designs are executed accurately during development cycles.
 * Advocate for the end-user by translating complex mission workflows into clean, intuitive, and highly functional digital interfaces.