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# Knowledge Management Specialist

- **Company:** Crowned Grace, Inc
- **Location:** Washington, DC, United States
- **Experience:** Expert
- **Salary:** $75,691.0 - $93,995.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Data Analysis, Databases, Document Management Systems, Digital Assets, Knowledge Management, Operational Data Store, Microsoft PowerPoint, Microsoft SharePoint, Build Process
- **Published:** September 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ce99067e7a83b24a

## About the Role

* Bachelor's degree
 * Five (5) Years of Management Experience
 * Demonstrated experience administering and developing SharePoint Online sites or comparable enterprise repositories.
 * Demonstrated experience building service catalogs, taxonomies, or metadata schemas.
 * Eligible for a Tier 2 Public Trust determination and CAC issuance

PREFERRED QUALIFICATIONS

 * Microsoft Power Platform experience
 * Certified Knowledge Manager (CKM) or equivalent
 * ITIL 4 Foundation
 * DHS Certified Trusted Tester

## Description

* Organizes, governs, and shares critical operational data, digital assets, and intelligence across the agency to support leadership and eliminate information silos.

 * Design and maintain enterprise collaboration environments, document repositories, and SharePoint sites for secure file management.
 * Standardize processes, draft standard operating procedures (SOPs), and build process workflows.
 * Produce executive briefings, training decks, and multimedia content to help staff adopt knowledge-sharing protocols.
 * Help bridge the gap between users and emerging platforms (such as data analytics tools or tracking databases) to accelerate mission execution.
 * Proficiency in document management systems, Microsoft 365 (Word, Excel, PowerPoint, SharePoint), and collaboration or data visualization software.


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