> Markdown version of [/jobs/ext/3436343-service-desk-technician](https://www.wearedevelopers.com/jobs/ext/3436343-service-desk-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Service Desk Technician - **Company:** Motion Recruitment Partners LLC. - **Location:** Chicago, IL, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Microsoft Office, Laptops - **Published:** September 22, 2026 - **Apply:** https://www.dice.com/job-detail/10490144-2e22-499a-af45-28b9c9b7ad9b ## About the Role * 3+ years of IT support, desktop support, or similar hands-on technical experience * Strong troubleshooting experience with Windows PCs and Microsoft Office * Experience supporting laptops, printers, mobile devices, and common workplace applications * Familiarity with hardware imaging, configuration, and deployment * Working knowledge of Active Directory, Exchange, VPN, DNS, and DHCP * Strong communication and customer service skills Desired Skills & Experience * Experience supporting video conferencing and conference room technology * Ability to independently balance multiple support requests and priorities * Previous experience supporting users within a law firm or professional services environment ## Description A professional services organization is looking to bring on a Service Desk Technician to provide hands-on technology assistance to employees in an office environment. You will support Windows computers, Microsoft Office applications, mobile devices, printers, and other workplace technology while troubleshooting and resolving day-to-day technical issues. You'll also assist with laptop and desktop deployments, conference room and video conferencing technology, hardware installations, and equipment replacements. This is a great opportunity for someone who enjoys working directly with users and providing responsive technical support in a fast-paced professional environment. If you are interested in this Technical Support Technician opportunity, please apply now. ## Related Videos - [Coffee with Developers - Scott Chacon on growing GitButler and the future of version control](https://www.wearedevelopers.com/videos/914-coffee-with-developers-scott-chacon-on-growing-gitbutler-and-the-future-of-version-control) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Successful talent development: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1002-successful-talent-development-a-joint-journey-of-executives-and-talents) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)