> Markdown version of [/jobs/ext/3437756-support-engineer](https://www.wearedevelopers.com/jobs/ext/3437756-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Support Engineer - **Company:** TEKSYSTEMS INC. - **Location:** Atlanta, GA, United States - **Experience:** Experienced - **Salary:** $110,000.0 - $111,000.0 - **Contract:** Permanent contract - **Skills:** Application Firewall, Business Software, Information Systems, System Configuration, Network Troubleshooting, Packet Analyzer, Server Virtualization, Software Deployment, Transport Layer Security, Enterprise Software Applications, Load Balancing, System Availability, Software Security, Information Technology, Big Ip - **Published:** September 26, 2026 - **Apply:** https://dejobs.org/x/x/7C594D2F7B8A419B8D9025F958D2220C/job/ ## About the Role * 3+ years of experience administering F5 BIG-IP LTM and GTM environments. * Strong experience configuring and troubleshooting: * Virtual Servers * Pools * Health Monitors * SSL Certificates * Profiles * iRules * 3+ years of network and application delivery troubleshooting experience. * Experience performing and analyzing packet captures. * Strong understanding of load balancing concepts and application traffic management. * Knowledge of security best practices, SSL offloading, and enterprise infrastructure support. * Excellent analytical, problem-solving, and communication skills. * Ability to work independently and collaboratively in a fast-paced environment., * Experience with Web Application Firewalls (WAF). * Experience with F5 ASM, APM, or other application security technologies. * Experience performing TMOS and F5OS upgrades. * Bachelor's degree in Computer Science, Information Systems, or equivalent work experience. Top Skills F5 BIG-IP LTM & GTM Administration Load Balancing & Application Delivery Packet Capture & Network Troubleshooting SSL Certificates & SSL Offloading ## Description We are seeking an experienced F5 Support Administrator to support and optimize enterprise application delivery and load balancing infrastructure. This individual will be responsible for configuring, maintaining, troubleshooting, and enhancing F5 BIG-IP environments to ensure high availability, performance, and security across critical business applications. Responsibilities * Configure, manage, and troubleshoot F5 BIG-IP components including: * Virtual Servers * Pools * Health Monitors * Profiles * SSL Certificates * iRules * Design and implement scalable application delivery solutions based on business requirements. * Support load balancing, traffic management, and application availability initiatives. * Perform packet captures and network troubleshooting to diagnose application delivery issues. * Manage SSL offloading and application security configurations. * Assist with incident response and resolution within established service level agreements. * Collaborate with infrastructure, networking, security, and application teams to resolve complex technical issues. * Perform routine audits, cleanup, and optimization of F5 configurations. * Execute software upgrades, patches, and hotfix implementations. * Support web application firewall (WAF) technologies and application security policies. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [MySQL Protocol Features You Should Be Aware Of](https://www.wearedevelopers.com/videos/100267-mysql-protocol-features-you-should-be-aware-of) - [gRPC Load Balancing Deep Dive](https://www.wearedevelopers.com/videos/1576-grpc-load-balancing-deep-dive) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Brewing Tea over the Internet](https://www.wearedevelopers.com/videos/697-brewing-tea-over-the-internet) - [Cloud Run- the rise of serverless and containerization](https://www.wearedevelopers.com/videos/106-cloud-run-the-rise-of-serverless-and-containerization) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)