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# Lead, Salesforce Service Cloud

- **Company:** Under Armour
- **Location:** Helena, MT, United States (Remote available)
- **Experience:** Expert
- **Salary:** $125,000.0 - $165,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Cloud Computing, Software Quality, Middleware, Performance Tuning, Systems Development Life Cycle, Release Management, Cloud Services, Salesforce.Com, Systems Integration, Strategies of Testing, User-Centered Design, Apex Code, Software Troubleshooting, SOAPAPI, Reliability of Systems, Salesforce Sales Cloud, Integration Frameworks, Salesforce Object Query Language (SOQL)
- **Published:** September 25, 2026
- **Apply:** https://dejobs.org/x/x/109C47D0F38F420596BDFBADAAA262BD/job/

## About the Role

* Bachelor's degree with typically 8 years of relevant experience OR Master's degree with typically 6 years of relevant experience OR typically 12 years of relevant work experience without degree
 * 5+ years of Salesforce platform experience
 * Deep expertise in Salesforce development (Apex, LWC, SOQL, Flow)
 * Strong experience designing and implementing integrations using APIs, middleware, and external systems
 * Proven experience architecting scalable solutions for complex, enterprise-level business and technical challenges
 * Demonstrated ability to translate ambiguous business requirements into structured, high-quality technical solutions
 * Proven experience leading development efforts and mentoring teams in an Agile delivery model

Workplace Location

 * Location: Remote (East Coast strongly preferred to optimize collaboration with HQ and cross-functional teams)
 * Work Schedule: Candidates must reside within a commutable distance to our corporate headquarters in Baltimore, Maryland, as periodic on-site attendance may be required.
 * Licenses/Certifications: (Preferred not required)
 * Salesforce certifications such as: Platform Developer I/II or Architect certifications
 * Experience with AgentForce
 * Salesforce Service Cloud Consultant Certification or Salesforce Sales Cloud Consultant Certification
 * Sponsorship Eligibility: UA does not offer sponsorship of job applicants for employment-based work authorization for this position at this time.

## Description

The Lead Salesforce Developer is responsible for designing, developing, and scaling enterprise-grade solutions on the Salesforce platform. This role provides technical leadership across the full development lifecycle, partnering with product owners, architects, and business stakeholders to deliver high-quality, scalable, and secure solutions. The ideal candidate will drive best practices in development, integration, and release management while mentoring a team of developers. This role enables the organization to maximize value from Salesforce by delivering reliable, efficient, and innovative customer experience solutions., * Lead the end-to-end design and development of Salesforce solutions across Service Cloud, Experience Cloud, Sales Cloud, Agentforce Agents and numerous integrations

 * Architect scalable custom solutions using Apex, Lightning Web Components (LWC), and Salesforce platform features
 * Partner with product owners and stakeholders to translate business requirements into technical designs and solution architecture
 * Oversee code quality through reviews, testing strategies, and adherence to development best practices
 * Drive integration design and implementation using REST/SOAP APIs, event-driven patterns, and middleware tools
 * Mentor and guide developers, promoting technical growth and consistent engineering standards across the team
 * Manage deployments and release processes, ensuring stability across environments
 * Troubleshoot complex technical issues and perform root cause analysis to ensure system reliability
 * Establish and enforce platform governance, security, and performance optimization standards
 * Collaborate with cross-functional teams (architecture, QA, business stakeholders) to deliver aligned and high-impact solutions