> Markdown version of [/jobs/ext/3441064-desktop-support-engineer](https://www.wearedevelopers.com/jobs/ext/3441064-desktop-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support Engineer

- **Company:** SSI People
- **Location:** Fishkill, NY, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Desktop Computing, Laptops
- **Published:** September 23, 2026
- **Apply:** https://www.dice.com/job-detail/3ad3ef4e-c64b-4f03-9f94-de452792ba77

## About the Role

* Desktop / End User Support experience in a Windows environment
 * Strong troubleshooting and problem-solving skills
 * Excellent customer service and communication skills
 * Experience supporting desktops, laptops and Barcode scanners.

## Description

Job Summary: We are recruiting for a hands-on technical support opportunity where strong customer service and fast problem-solving make a real impact every day. Our team is looking for someone who can help keep employees productive by resolving hardware, application, and technology issues with professionalism and urgency., * Provide responsive support for device hardware, application issues, requests, and user needs across in-person and virtual channels.

 * Research, diagnose, resolve, or escalate technical and procedural issues using multiple tools and documented processes.
 * Deliver a welcoming customer experience while maintaining consistent service quality and satisfaction.
 * Work flexibly to support employees on-site and remotely while keeping stakeholders informed of progress.