> Markdown version of [/jobs/ext/3441268-amazon-connect-developer](https://www.wearedevelopers.com/jobs/ext/3441268-amazon-connect-developer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Amazon Connect Developer

- **Company:** Akshaya Inc
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Amazon S3, Application Integration Architecture, Systems Engineering, Cloud Engineering, Customer Interaction Management (Software), Data Warehousing, Amazon DynamoDB, Python (Programming Language), Node.Js, Queue Management Systems, Staffing Software, Systems Integration, Amazon Connect, Enterprise Software Applications, Information Technology, Tools for Reporting, Functional Programming, Cloudwatch, Amazon Lex, Serverless Computing, Programming Languages
- **Published:** September 24, 2026
- **Apply:** https://www.dice.com/job-detail/9aae95a1-2289-4bae-b6a7-30f2854a94bb

## About the Role

10+ years of experience in systems engineering, cloud engineering, contact center engineering, or application integration roles.

3+ years of hands-on experience designing, building, and supporting Amazon Connect solutions.

Strong knowledge of Amazon Connect components, including contact flows, queues, routing profiles, users, security profiles, hours of operation, prompts, attributes, CTRs, and real-time metrics.

Hands-on experience with AWS Lambda, Amazon Lex, Amazon DynamoDB, Amazon CloudWatch, and Amazon S3.

Experience developing serverless integrations and automation using Python, Node.js, Java, or similar programming languages.

Experience with contact center technologies, telephony concepts, SIP, IVR, ACD routing, call recording, call transfers, callback, and queue management.

Experience integrating Amazon Connect with enterprise systems such as CRM, claims platforms, eligibility systems, knowledge bases, workforce management tools, reporting platforms, or data warehouses.

Strong understanding of production support practices, monitoring, alerting, incident management, root cause analysis, and change management.

Ability to create clear technical documentation and communicate complex technical concepts to business and technical stakeholders., Bachelor s degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent professional experience.



## Related Videos

- [Stop using Node.js like in 2020! What changed and what you can do today with Node.js](https://www.wearedevelopers.com/videos/100011-stop-using-node-js-like-in-2020-what-changed-and-what-you-can-do-today-with-node-js)
- [WeAreDevelopers LIVE - CSS is DOOMed](https://www.wearedevelopers.com/videos/1838-wearedevelopers-live-css-is-doomed)
- [30 powerful AWS hacks in just 30 minutes: Boost your developer productivity](https://www.wearedevelopers.com/videos/1624-30-powerful-aws-hacks-in-just-30-minutes-boost-your-developer-productivity)
- [Stop Using Node.js Like It’s 2020! - Alfonso Graziano](https://www.wearedevelopers.com/videos/1863-stop-using-node-js-like-it-s-2020-alfonso-graziano)
- [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure)
- [Hate organising your photos? Try it with 5 Terabytes](https://www.wearedevelopers.com/videos/79-hate-organising-your-photos-try-it-with-5-terabytes)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story)
- [From Prototype to Production: Build AI Agents with This Free 4-Course Learning Path](https://www.wearedevelopers.com/magazine/655-from-prototype-to-production-build-ai-agents-with-this-free-4-course-learning-path)
- [Top Must-Visit Developer Conferences in the US in 2026](https://www.wearedevelopers.com/magazine/679-top-must-visit-developer-conferences-in-the-us-in-2026)