> Markdown version of [/jobs/ext/3441519-applications-engineer-ii-west](https://www.wearedevelopers.com/jobs/ext/3441519-applications-engineer-ii-west). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Applications Engineer II, West - **Company:** Cnc Software Inc - **Location:** United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Computer-Aided Design, Computer Programming, Netsuite, Salesforce.Com, Simulation Software, Macros, Information Technology, Mastercam - **Published:** September 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=1e3c4619ab9fe4ba ## About the Role * Bachelor's degree in Engineering, Computer Science, Manufacturing, or a related field, or equivalent relevant experience., * 3-5 years of experience in CAD/CAM programming, manufacturing, or application engineering. * Hands-on experience with Mastercam or similar CAD/CAM software. * Strong understanding of CNC programming and manufacturing processes, including milling, turning, and multi-axis machining. * Excellent problem-solving, analytical, communication, and presentation skills. * Ability to work independently and collaboratively in a fast-paced environment. * Willingness to travel up to 25%, including customer site visits, trade shows, and international events. Preferred Skills * Knowledge of machining processes and tooling. * Experience with simulation software and post-processor customization. * Familiarity with CRM tools, such as Salesforce and NetSuite. ## Description * Provide expert-level support to customers and channel partners by troubleshooting technical issues related to Mastercam products. * Analyze customer workflows and recommend tailored solutions that improve efficiency and productivity. * Serve as a technical resource for escalated customer inquiries, ensuring timely and effective resolution. * Collaborate with product management and development teams to provide customer feedback and insights for product enhancements. * Test and validate new product features for compatibility and usability in real-world applications. * Assist sales teams with product demonstrations, technical presentations, and proofs of concept. * Support customers after the sale to promote successful implementation and adoption of Mastercam solutions. * Develop custom toolpaths, templates, macros, technical documentation, and training materials. * Deliver in-person and online training and hands-on product demonstrations for customers, channel partners, and internal teams.