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# Senior Configuration Management Engineer

- **Company:** Uline Shipping Supplies
- **Location:** Pleasant Prairie, WI, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Data Analysis, Configuration Management Databases, Configuration Management, HP Service Manager Software, Information Technology Operations, Python (Programming Language), Windows PowerShell, SQL Databases, Systems Integration, Flexera, Information Technology, Servicenow
- **Published:** September 24, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18427639?backUrl=%2Fcareer%2F18427639%2FSenior-Configuration-Management-Engineer-Wisconsin-Pleasant-Prairie

## About the Role

* Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience.
 * 10+ years of IT experience, with a strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium.
 * Practical coding and automation skills with PowerShell, Python, SQL, APIs or similar technologies.
 * Strong problem solving, analytical and decision-making skills.
 * Uline does not participate in the H-1B lottery.

## Description

Are you passionate about maintaining the backbone of enterprise IT services and systems? Join Uline as a Senior Configuration Management Engineer, where you'll lead and enhance our Configuration Management Database (CMDB), ensuring accurate and reliable data across our technology landscape. Use your expertise to translate data into a trusted resource that supports IT operations and informs decisions across our growing North American company., * Own and manage the CMDB, ensuring data is accurate, current and properly documented.

 * Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making.
 * Improve data accuracy by implementing automated workflows, discovery tools and system integrations.
 * Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability.
 * Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities.