> Markdown version of [/jobs/ext/3449592-staff-full-stack-engineer-experience-team](https://www.wearedevelopers.com/jobs/ext/3449592-staff-full-stack-engineer-experience-team). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Staff Full-Stack Engineer, Experience Team - **Company:** ServiceNow - **Location:** San Diego, CA, United States (Remote available) - **Experience:** Expert - **Salary:** $149,800.0 - $262,200.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), JavaScript (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Architectural Patterns, Software as a Service, System Configuration, Data Structures, Software Design Patterns, Digital Technology, Darwin Information Typing Architecture (DITA), Graph Database, Python (Programming Language), Knowledge Management, Node.Js, Object-Oriented Software Development, Open Source Technology, Systems Development Life Cycle, Software Engineering, Systems Integration, Workflow Management Systems, Enterprise Software Applications, Application Enhancement Tool, ReactJS, Delivery Pipeline, Large Language Models, Prompt Engineering, Vue.js, AI Platforms, AngularJS, Kubernetes, Virtual Agents, Servicenow - **Published:** September 4, 2026 - **Apply:** https://jobs.smartrecruiters.com/ServiceNow/744000147650939-staff-full-stack-engineer-experience-team ## About the Role * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 6+ years of experience with Java or a similar OO language * Passion for JavaScript and the Web as a platform, reusability, and componentization * Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations * Experience with any of the modern UI frameworks like Angular, React or Vue * Analytical and design skills * Ability to manage projects with material technical risk at a team level, * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 7+ years of software engineering experience with a strong background in systems development, backend engineering, or platform infrastructure. * Demonstrated experience building production-grade automation pipelines, workflow systems, or AI-powered tooling. * Proficiency in Python and/or JavaScript/Node.js; comfort designing across the full stack. * Experience integrating with APIs, content platforms, knowledge management systems, or enterprise data systems. * Ability to operate with high autonomy - defining scope, setting direction, and delivering end-to-end without a fully paved path. * Strong communication skills with the ability to engage technical and non-technical stakeholders equally well., * Hands-on experience with LLM APIs (Anthropic, OpenAI, or similar), agentic workflow design, or prompt engineering at scale. * Familiarity with MCP (Model Context Protocol) server architecture or AI agent orchestration frameworks. * Experience with content automation, structured content systems (e.g. DITA), or knowledge graph infrastructure. * Background in SaaS or enterprise technology environments. * Experience working with open source tooling ecosystems and developer workflow infrastructure. ## Description * Architect and build automation pipelines that replace high-volume, repeatable content tasks - shifting the team from manual production to AI-native delivery. * Design and develop LLM-powered tooling that enables agentic content creation workflows, including prompt libraries, evaluation frameworks, and orchestration systems. * Build and maintain integrations across ServiceNow's content platforms, knowledge management systems, and AI services - creating the infrastructure for a unified knowledge engine. * Develop MCP server configurations and agentic workflow tooling that extend AI capabilities directly into writer and engineer workflows. * Partner with Digital Technology, UX Design and UX Research teams to connect content systems to the broader ServiceNow platform ecosystem, including search, taxonomy, and digital experience surfaces. * Contribute to engineering standards and architectural patterns that scale AI tooling across the team and organization., We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. ## Related Videos - [The AI-Native Engineering Org: What’s Real, What’s Hype, What’s Next](https://www.wearedevelopers.com/videos/100004-the-ai-native-engineering-org-what-s-real-what-s-hype-what-s-next) - [Lessons learned from building a thriving Vue.js SaaS application](https://www.wearedevelopers.com/videos/1666-lessons-learned-from-building-a-thriving-vue-js-saas-application) - [Watch Tests Go Brrrr! : Getting Started with Cypress in ReactJS](https://www.wearedevelopers.com/videos/282-watch-tests-go-brrrr-getting-started-with-cypress-in-reactjs) - [Stop using Node.js like in 2020! What changed and what you can do today with Node.js](https://www.wearedevelopers.com/videos/100011-stop-using-node-js-like-in-2020-what-changed-and-what-you-can-do-today-with-node-js) - [Common Mistakes in Vue.js and How to Avoid Them](https://www.wearedevelopers.com/videos/958-common-mistakes-in-vue-js-and-how-to-avoid-them) - [Stop Using Node.js Like It’s 2020! - Alfonso Graziano](https://www.wearedevelopers.com/videos/1863-stop-using-node-js-like-it-s-2020-alfonso-graziano) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [MLOps And AI Driven Development](https://www.wearedevelopers.com/magazine/82-mlops-and-ai-driven-development) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [What is Software Engineering in the Age of AI?](https://www.wearedevelopers.com/magazine/640-what-is-software-engineering-in-the-age-of-ai) - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care)