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# ERP Upgrade Program Manager / PMO Lead - NCR Retalix

- **Company:** Greystar Real Estate Partners, LLC
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Confluence, JIRA, RAID, Microsoft Project, Regression Testing, Power BI, Retail Software, Systems Integration, Smartsheet, Golang
- **Published:** September 8, 2026
- **Apply:** https://www.dice.com/job-detail/8bf67eb1-2f42-4881-a940-451ab9060bc4

## About the Role

The ideal candidate will have strong experience managing large-scale ERP upgrades or enterprise technology programs, preferably within retail, grocery, or multi-store environments, with the ability to work across business operations, IT, vendors, and executive leadership., * 10+ years of experience in Program Management, Project Management, PMO Leadership, ERP implementation, or enterprise technology transformation.

 * Proven experience leading large-scale ERP upgrades, implementations, migrations, or technology transformation programs.
 * Strong experience managing multiple workstreams, cross-functional teams, vendors, and system integrators.
 * Experience with program governance, executive reporting, RAID management, budgeting, resource planning, and risk/issue management.
 * Strong understanding of the ERP implementation lifecycle, including testing, deployment, cutover, go-live, and hypercare.
 * Experience overseeing SIT, UAT, deployment readiness, and go-live activities.
 * Excellent stakeholder management, communication, organizational, and problem-solving skills.

Preferred Qualifications

 * Experience with NCR Retalix or related retail ERP / retail technology platforms.
 * Experience managing Retalix upgrades, implementations, migrations, or integrations.
 * Experience in retail, grocery, convenience, food & beverage, or multi-store environments.
 * Familiarity with POS, ERP, merchandising, inventory, supply chain, finance, and store systems.
 * Experience with tools such as Jira, Confluence, Microsoft Project, Smartsheet, Power BI, or similar PMO platforms.
 * PMP, PgMP, or other relevant program/project management certification is a plus.

## Description

We are seeking an experienced ERP Upgrade Program Manager / PMO Lead to lead the end-to-end NCR Retalix ERP upgrade program. The role will provide program governance, planning, stakeholder management, vendor coordination, risk management, and delivery oversight across technology and business workstreams., * Lead overall program governance, PMO processes, steering committee reporting, decision management, and executive communications.

 * Develop and manage integrated program plans, milestones, dependencies, critical paths, deliverables, and resource plans.
 * Coordinate across business operations, store operations, finance, merchandising, supply chain, IT, NCR/Retalix, system integrators, and third-party vendors.
 * Manage program-level RAID logs, risks, issues, dependencies, actions, decisions, and escalations.
 * Provide executive reporting through program dashboards, KPIs, status reports, milestone tracking, and program health assessments.
 * Manage vendor and partner relationships, ensuring commitments, deliverables, timelines, and dependencies remain on track.
 * Oversee SIT, UAT, regression testing, deployment readiness, cutover planning, go-live, and hypercare activities.
 * Drive business readiness and change management, including communications, training coordination, process documentation, and stakeholder readiness.
 * Track program budget, forecasts, resource allocation, vendor spend, and overall financial performance.
 * Lead post-go-live stabilization, issue resolution, lessons learned, and continuous improvement activities.