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# IT Technician

- **Company:** Nexstar Inc.
- **Location:** Nashville, TN, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Online Services, Microsoft Outlook, Information Systems, Computer Networks, Dynamic Host Configuration Protocol, Digital Electronics, Domain Name System (DNS), Networking Basics, Non-Linear Editing Systems, Microsoft SharePoint, Software Deployment, TCP/IP, Wi-Fi Technology, Office365, Information Technology, Patch Management, Wireless Technologies, Laptops, User Accounts
- **Published:** September 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=994ecdc0a8c76eb0

## About the Role

* Technical degree in Information Systems, Digital Electronics, Broadcasting or a related field, or equivalent work experience.
 * Experience supporting Windows operating systems and Microsoft 365 applications.
 * Working knowledge of networking concepts including TCP/IP, DNS, DHCP, and Wi-Fi.
 * Ability to communicate effectively with both technical and non-technical users.
 * Fluency in English
 * Strong troubleshooting and customer service skills.
 * Valid driver's license with an acceptable driving record., * Experience in television, radio, media, production, or broadcast environments.
 * Familiarity with broadcast systems such as:
 + Newsroom Computer Systems (NRCS)
 + Media Asset Management (MAM)
 + Video servers and playout systems
 + Non-linear editing systems
 + IP video and audio transport technologies

Key Competencies

 * Customer Focus
 * Technical Troubleshooting
 * Communication Skills
 * Problem Solving
 * Time Management
 * Teamwork and Collaboration
 * Attention to Detail

## Description

Technical Support

 * Provide Tier 1 and Tier 2 support for broadcast and corporate technology systems.
 * Respond to and resolve support requests through ticketing systems, phone, email, and in-person assistance.
 * Troubleshoot workstation, software, printer, mobile device, and peripheral issues.
 * Configure, deploy, and maintain desktops, laptops, monitors, and user hardware.

Network & Infrastructure Support

 * Perform basic network troubleshooting for wired and wireless systems.
 * Support IP-based broadcast and production technologies.
 * Identify connectivity and performance issues affecting broadcast operations.
 * Coordinate with engineering team to resolve infrastructure issues.

Operational Support

 * Assist with software deployment, updates, and patch management.
 * Assist with equipment installation, testing, and system upgrades.
 * Create and manage user accounts, permissions, and group memberships.
 * Maintain documentation of issues, resolutions, and standard operating procedures.
 * Maintain asset inventory and technology documentation.
 * Monitor system health and escalate issues to Broadcast Engineers when necessary.
 * Participate in after-hours support and on-call rotations as required.
 * Support Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint.


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