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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support & Systems Administrator - **Company:** iPlace Global - **Location:** London, UK - **Salary:** £26,000.0 - £38,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Bash Shell, Business Software, Software as a Service, Computer Programming, Domain Name System (DNS), Github, Google Analytics, Identity and Access Management, Python (Programming Language), Uptime, McAfee VirusScan, Windows PowerShell, Remote Access Technology, Digitalocean, Systems Integration, User Provisioning Software, Google Tag Manager, Scripting, Microsoft Power Automate, Microsoft InTune, Cloudflare, Data Management, Gsuite, Hubspot, Zendesk, Dropbox, Mailchimp, GPT, User Administration, User Accounts - **Published:** June 16, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=188c28dc0eea9d0d ## About the Role Do you have experience in Remote access software?, * Some hands-on experience supporting end users in an office environment (helpdesk, deskside, or similar) * Confidence administering Microsoft 365 or Google Workspace at the user and group level * Methodical approach to access management - you understand why offboarding matters * Good written communication; able to explain technical issues clearly to non-technical colleagues Nice to have * Experience administering any of the specific platforms listed above (HubSpot, GitHub, Cloudflare, Zendesk, DigitalOcean, etc.) * Familiarity with Microsoft InTune or another MDM platform * Basic understanding of DNS - A records, CNAMEs, MX records, TTLs * Awareness of GDPR obligations for a business handling personal data * Exposure to IT asset management or licence tracking * Any scripting ability (PowerShell, Python, or Bash) to automate repetitive admin tasks - or aptitude to use AI tools to generate and adapt scripts even without deep coding experience * CompTIA A+, Microsoft 365 Fundamentals (MS-900), or equivalent - or working towards one ## Description We're looking for an IT Support & Systems Administrator to join us full-time in our London office. This is a dual role: roughly half your time will be hands-on helpdesk and deskside support for the team, and the other half will be technical administration of the platforms and SaaS tools the business runs on - managing access, configuring integrations, keeping things secure, and making sure everything works. You'll be the first point of contact for IT issues and the person who owns our internal systems from a technical standpoint. If something needs setting up, locking down, migrating, or fixing, that's you. WHAT YOU'LL DO Helpdesk & deskside support * Be the first point of contact for IT issues - hardware, software, connectivity, accounts * Set up and configure laptops and mobile devices for new starters; manage offboarding * Administer Microsoft 365 (user accounts, licences, Exchange, Teams, InTune device management) and Google Workspace * Support day-to-day use of communication tools - Microsoft Teams, Zoom, and DialPad * Manage McAfee endpoint protection across the team's devices * Use LogMeIn or similar tools to provide remote support where needed * Use AI assistants (Microsoft Copilot, ChatGPT, or similar) to accelerate diagnosis, draft support documentation, and write process guides Systems & SaaS administration * Own access management across the business: provisioning, deprovisioning, and auditing user access across all platforms as people join, move, or leave * Administer GitHub - manage the organisation, teams, repo permissions, and branch protection rules * Manage Cloudflare account settings, DNS records, and access controls * Administer DigitalOcean - team access, project organisation, and basic infrastructure oversight * Configure and maintain HubSpot - user management, portal settings, integrations, and HubDB administration * Administer Zendesk, Dropbox, Expensify, and other business applications from a user and configuration standpoint * Manage domain registrations and renewals * Maintain monitoring and alerting using tools such as Uptime Robot - ensure the right people are notified when something goes wrong * Oversee analytics platform access (Google Analytics, Google Tag Manager, etc.) * Manage marketing and communication platform accounts (Mailchimp, ActiveCampaign, Agorapulse, Textlocal, Sinch) * Administer telephony accounts - DialPad, The Telephone Number Company, EE Mobile * Keep our ICO registration current and support the team with GDPR-related data requests General * Maintain an accurate, up-to-date inventory of hardware, software licences, and SaaS subscriptions * Use AI tools to help draft and maintain runbooks, onboarding checklists, and process documentation - keeping them current without it becoming a burden * Identify and flag security risks - unused accounts, weak configurations, expired certificates * Escalate to specialist third-party support where needed ## Related Videos - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [Innovating Developer Tools with AI: Insights from GitHub Next](https://www.wearedevelopers.com/videos/1268-innovating-developer-tools-with-ai-insights-from-github-next) - [Streaming AI Responses in Real-Time with SSE in Next.js & NestJS](https://www.wearedevelopers.com/videos/1630-streaming-ai-responses-in-real-time-with-sse-in-next-js-nestjs) - [Bringing AI Model Testing and Prompt Management to Your Codebase with GitHub Models](https://www.wearedevelopers.com/videos/1536-bringing-ai-model-testing-and-prompt-management-to-your-codebase-with-github-models) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)