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# Senior Director, Fraud Product Strategy & Governance

- **Company:** Vanguard
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Artificial Intelligence, Information Systems, Data Architecture, Data Infrastructure, Data Systems, Fraud Prevention and Detection, SAS (Software), Enterprise Software Applications, Snowflake, Information Technology
- **Published:** September 30, 2026
- **Apply:** http://www.vanguardjobs.com/job/23935094/senior-director-fraud-product-strategy-governance-charlotte-nc/?utm_medium=%22mcloud%2Djobads%22&utm_campaign=Default%20Campaign&utm_content=Senior%20Director%2C%20Fraud%20Product%20Strategy%20%26%20Governance&utm_term=182686

## About the Role

* 12+ years of experience in product management, technology, technical program leadership, or a related discipline, including ownership of product strategy, roadmaps, delivery, and business outcomes.
 * 5+ years leading large, cross-functional teams and senior leaders in complex enterprise environments.
 * Direct fraud-product experience within banking, payments, fintech, card, digital commerce, or another fast-money-movement environment.
 * Demonstrated experience with real-time fraud decisioning, rules engines, fraud detection and monitoring, active interdiction, and case-management technology.
 * Experience with enterprise fraud workflows, platform integration across business units, and the implementation of complex fraud-technology ecosystems.
 * Strong fluency in data architecture, data modeling, enterprise systems integration, and modern cloud data environments such as Snowflake.
 * Experience evaluating or implementing platforms such as SAS, Feedzai, Sardine, or comparable fraud, identity, payments, or risk technologies.
 * A strong record of partnering with engineering and architecture organizations to deliver scalable technical capabilities.
 * Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent professional experience.

Preferred Experience

 * Artificial intelligence and automation strategy applied to fraud prevention, detection, decisioning, operations, or client protection.
 * Experience scaling, modernizing, or transforming a fraud organization or product portfolio.
 * Knowledge of product operating models, portfolio governance, agile or hybrid delivery, enterprise change management, and financial-services controls.
 * Master's degree, MBA, or relevant product, agile, project, or program-management certification.

Special Factors

## Description

The Senior Director will lead a multidisciplinary organization responsible for product management, governance support, program capabilities, communications, technology strategy, and engineering integration across Enterprise Fraud.

 * Approximately 18 team members under the current structure, with anticipated growth to a 20-to-30-person organization as approved investments are realized.
 * Three senior functional leaders within the organization, requiring demonstrated leader-of-leaders capability.
 * A lean product organization of approximately six team members, requiring the Senior Director to remain close to the work and operate without a large support structure.
 * Dedicated engineering resources through a defined two-in-a-box operating model, supplemented by partnerships across Vanguard's broader engineering and technology ecosystem.
 * Teams distributed across Pennsylvania, Charlotte, and Arizona, with Pennsylvania preferred because much of the organization and leadership group is based there.

Areas of Responsibility

 * Define and evolve the enterprise fraud product strategy, roadmap, priorities, and measures of success.
 * Translate Fraud's strategic objectives and business-owned requirements into scalable product, data, and technology capabilities.
 * Lead the product lifecycle from discovery and business-case development through implementation, adoption, measurement, optimization, and enhancement.
 * Evaluate every major initiative for opportunities to apply artificial intelligence, automation, advanced analytics, shared tooling, and reusable enterprise capabilities.
 * Guide the selection, integration, and optimization of fraud platforms, including real-time decisioning and rules engines, detection and monitoring, active interdiction, case-management technology, data solutions, and cross-organizational integrations.
 * Lead product, governance, program capabilities, technology integration, and communications while aligning priorities, resources, dependencies, investment, and execution.
 * Partner with engineering, architecture, data, risk, compliance, legal, audit, and business leaders to deliver strategic outcomes.
 * Participate in and provide oversight for governance forums, operating rhythms, standards, controls, documentation, escalation paths, and executive reporting that support growth and accountability.
 * Build organizational capability through coaching, succession planning, leadership development, and talent management.