> Markdown version of [/jobs/ext/345444-configuration-manager-remote-eu-public-organisations](https://www.wearedevelopers.com/jobs/ext/345444-configuration-manager-remote-eu-public-organisations). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Configuration Manager (remote) - EU Public Organisations - **Company:** The White Team - **Location:** Bilbao, Spain (Remote available) - **Salary:** €83,049.0 - **Contract:** Permanent contract - **Skills:** Configuration Management Databases, Configuration Management, System Configuration, Interoperability, Information Technology, Servicenow - **Published:** June 13, 2026 - **Apply:** https://es.indeed.com/viewjob?jk=d1fcf87d6db82c9f ## About the Role Do you have experience in ServiceNow?, Minimum level of education: Level 4. Minimum English language skills (CEFR): C1. Minimum IT relevant professional experience (years): 5 years. Minimum experience at similar position (years): 2 years., * Excellent practical knowledge of IT Service Management, in particular Service Configuration Management. * Practical experience customizing and describing Service Configuration Management practice to be followed by the organization. * Practical experience implementing and managing CMDB. * Practical knowledge and experience implementing and managing Service Configuration. Management and CMDB in ITSM solution. * Well understanding of the management of the IT services across their lifecycle. * Well understanding of complex information systems and their interoperability. Skills: * Excellent communication skills (in written and verbal communication). * Very strong sense of responsibility. * Accuracy and attention to details. * Very good organizational skills. * Very good reporting skills. * Supportive and helpful personality with co-operative and service oriented attitude. * Forward looking with a holistic approach. * High level of motivation and initiative. Specific requirements: * CMDB Data Quality Ownership - proven experience and examples of actions concluded. * CI lifecycle and Governance Enforcement. * Practical experience in the integration of CMDB with Change Enablement. * Practical knowledge of Data Source Management and Automated discovery. * Practical experience in creating and mapping Services and Dependencies. * Proven experience in CMDB Reporting and Audit Support. * Proven experience and knowledge of ServiceNOW Configuration Management and CMDB. ## Description Profile: Configuration Manager (Service Management, ITIL, Service Configuration Management, CMDB, ServiceNow: may change over the time)., Service Configuration Management and CMDB Administration: * Accountability for Service Configuration Management and CMDB. * Defining, executing, monitoring, and continuously improving Service Configuration Management practices. * Ensuring that the CMDB contains accurate, complete, and up-to-date information. * Ensuring that service trees, service maps, and configuration relationships are maintained and updated. * Ensuring that Service Configuration Management processes and CMDB structures are properly reflected within the ITSM solution. Reporting: * Setting up and reporting on Service Configuration Management and CMDB KPIs. Documentation and Process Management: * Preparing required policies, procedures, and Standard Operating Procedures (SOPs) supporting Service Configuration Management practices. Documentation and Process Management: * Contributing to other ITIL practices and process improvement initiatives. * Creating and maintaining a positive customer experience. * Other specific duties as assigned by supervisor. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [Enterprise Linux as Container Images](https://www.wearedevelopers.com/videos/1610-enterprise-linux-as-container-images) - [From Bedside Beeps to Interoperable Bytes – Getting your medical devices ready to talk the IEEE 11073 language](https://www.wearedevelopers.com/videos/771-from-bedside-beeps-to-interoperable-bytes-getting-your-medical-devices-ready-to-talk-the-ieee-11073-language) - [Robots are coming into the wild! 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