> Markdown version of [/jobs/ext/3457596-manager-denial-management](https://www.wearedevelopers.com/jobs/ext/3457596-manager-denial-management). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Manager, Denial Management

- **Company:** Shands Teaching Hospital And Clinics, Inc.
- **Location:** Gainesville, FL, United States
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Decision Support Systems, Performance Monitor
- **Published:** September 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6e9083f4c2f209c5

## About the Role

Overview: Lead denial management operations for both Hospital (HB) and Professional (PB) billing to identify, appeal, and prevent denied claims, recover revenue, and improve claim acceptance rates. Drive root-cause analysis, payer strategy, cross-functional remediation, and performance reporting to reduce denial volumes, aging, and financial impact. Qualifications:

Education: Associate degree in Healthcare Administration, Healthcare Management, or a related field highly preferred.

Experience: Minimum of 3 to 4 years of progressive revenue cycle experience, including at least 1 to 2 years in billing operations (HB and/or PB) within a hospital or multi-site health system with a two-year degree.

 * Minimum of 3 years of supervisory experience in hospital and/or professional billing operations.
 * A formal degree may be substituted with 6+ years of direct, hands-on revenue cycle and supervisory experience.
 * Demonstrated experience with Epic and revenue cycle technologies.
 * Proven success leading teams through organizational change and process improvement initiatives.
 * License/Certification/Registration: Not required.
 * Strong analytical skills with experience in:

 * Root-cause analysis
 * Data interpretation
 * Data-driven decision making
 * Operational problem solving
 * Deep knowledge of:

 * Payer rules and reimbursement requirements
 * CPT and ICD coding impacts on denials
 * Clinical documentation practices
 * Coverage determination and authorization workflows
 * Revenue cycle denial drivers and resolution strategies

 * Proven leadership, coaching, and performance management abilities.
 * Excellent written and verbal communication skills.
 * Strong stakeholder management capabilities with the ability to collaborate effectively across departments and organizational levels.
 * Experience implementing:

 * Process improvement initiatives
 * Workflow optimization strategies
 * Automation solutions within complex healthcare environments

 * High attention to detail and strong organizational skills.
 * Demonstrated commitment to:

 * Regulatory compliance
 * Audit readiness
 * Operational excellence
 * Continuous improvement
 * Solid problem-solving, communication, organizational, and interpersonal skills.