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# Systems Coordinator (FT)

- **Company:** Bst Senior Living West Inc
- **Location:** San Antonio, TX, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint
- **Published:** September 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8ff479772ec0acc4

## About the Role

* Strong organizational and problem-solving abilities
 * Proven multitasking skills with the ability to prioritize and manage maintenance requests efficiently
 * Excellent communication skills to interact effectively with residents, staff, and leadership
 * Ability to foster a positive, service-oriented environment
 * Customer-focused approach with a commitment to maintaining a safe and comfortable living space

Education and Experience:

 * Required: High school diploma or equivalent required
 * Preferred: Experience in facilities management or a related field

Equipment and Computer Operations:

 * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
 * Experience with compliance maintenance management software, preferably Equips

Certificates, Licenses, and Registrations:

 * Must possess a valid Texas driver's license

Work Schedule: Core work hours are 8am through 5pm., Monday through Friday. Flexibility in hours, to include working evenings, weekends, and holidays, may be required due to unpredictable weather conditions, unforeseen building maintenance or emergency.

## Description

As a Systems Coordinator you will oversee all maintenance requests across two locations that includes independent living and healthcare facilities. This role is responsible for coordinating the maintenance work order process, ensuring timely responses to resident and staff requests, and effectively prioritizing tasks. Collaboration with both the maintenance team and department leadership to address issues ranging from routine maintenance to urgent repairs, while maintaining a high standard of quality and resident satisfaction is priority. This position will track the status of work orders, maintain accurate records, and provide regular reports to leadership as requested.

What you will do in this role:

 * Log, review, and prioritize incoming maintenance work orders, ensuring requests contain clear and accurate information before assignment.
 * Dispatch work orders to appropriate maintenance staff based on their skills, availability, and urgency of the request.
 * Maintain accurate and up-to-date work order records within the maintenance management system, including status updates, work performed, notes, and supporting documentation.
 * Communicate with residents and departments regarding maintenance requests, scheduling, access needs, delays, and status updates while providing professional customer service.
 * Keep accurate and up-to-date records of work orders, including details of tasks performed, time spent, and materials used.
 * Provide updates on the status of their maintenance requests, addressing any concerns or delays in a timely manner.
 * Adhere to all safety standards and protocols, ensuring a safe working environment for maintenance staff and residents.
 * Monitor preventive maintenance work orders and schedules, identify upcoming or overdue items, and follow up with the appropriate maintenance personnel to support timely completion.
 * Assist with coordinating and scheduling contractors/vendors for maintenance services, preventive maintenance, inspections, repairs, and other department needs.
 * Prepare and maintain routine reports related to open work orders, overdue requests, preventive maintenance, contractor services, and other department activities as assigned.
 * Maintain/update current health/safety requirements through maintenance work order and disposition, law state requirements
 * Perform other related duties as assigned to support the efficient operation of the Maintenance and Capital Projects departments.