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# IT Desktop Field Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** Hilo, HI, United States
- **Salary:** $54,080.0 - $56,160.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Adobe Creative Cloud, Apple IOS, Software Applications, Business Software, System Configuration, Microsoft Office, Software Maintenance, CompTIA Strata - PC Hardware Technology Engineer, Peripherals, Adobe, Information Technology
- **Published:** September 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=87e0353a959701f7

## About the Role

* Experience installing, configuring, and supporting Windows 11, Microsoft Office applications, Adobe products, and other standard enterprise desktop software.
 * Working knowledge of iOS and mobile device support, including configuration, connectivity, application support, and end user troubleshooting.
 * Hands on experience supporting desktop and laptop hardware, including peripherals such as monitors, docking stations, keyboards, and related equipment.
 * Experience installing, configuring, and troubleshooting networked and locally connected printers in an enterprise environment.
 * Proficient in supporting commonly used business applications, including Microsoft Office and Adobe, with the ability to troubleshoot and assist end users.
 * Working knowledge of audio visual electronics used in conference rooms, including setup, connectivity, and basic troubleshooting.
 * Experience supporting conference room technologies such as widescreen TVs, projectors, and video conferencing systems (e.g., Polycom), including setup and issue resolution.
 * Technicians must have the ability to effectively communicate with all levels of the organization, both verbally and in written communication.
 * Technicians must also be able to work under tables, on ladders, move up and down stairs, and lift up to 60 pounds
 * Basic knowledge of safety issues associated with electrical equipment is required

## Description

* Hardware/software maintenance, troubleshooting, and installs
 * Data entry - which includes updating in a timely manner and adhering to processes for documenting work performed (such as requests and incidents).
 * Hardware moves
 * Problem research
 * Documentation of various Desktop Support Services processes
 * Service Desk support
 * Special projects
 * Inventory
 * E-waste


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