> Markdown version of [/jobs/ext/3461955-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/3461955-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** SARASOTA COUNTY GOVT. - **Location:** Sarasota County, FL, United States - **Experience:** Experienced - **Salary:** $64,813.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Information Systems, Peripherals, Information Technology - **Published:** September 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f8202077f13420ff ## About the Role To be considered for this role, you must have the following: * Two (2) year degree -AND- Two (2) years of work experience as a desktop support technician or related role * + OR- Bachelor's degree from an accredited college or university with a major in Computer Science, Information Systems, Public Administration, Management, Business, Engineering, Communications, Project Management or other relevant field with some related experience * + OR- Four (4) years of related work experience may substitute for the formal education requirement at the discretion of management * Valid Florida driver's license within 30 days of hire The ideal candidate has the following knowledge, skills, and/or abilities: Please note that these are not requirements but bonuses for your consideration. * Microsoft 365 Certified * Modern Desktop Administrator Associate or equivalent CompTIA A+ Certified * Experience with Dell computers, monitors and peripherals (hardware & software) Subject to Passing Substance Screening: This position is subject to passing a pre-employment substance screening. An applicant who fails to pass a required drug screening test shall be disqualified from employment for a period of five years. CJIS Clearance: The successful candidate will be subject to an extensive background check(s) as a part of the hiring process. Physical Demands: Employees in this role must frequently lift and/or move up to 50 lbs. Employees can use handling devices (dolly, cart, etc.) or work with another team member to lift and/or move excessive poundage of 50-plus pounds. ## Description * Troubleshoot and resolve Tier 2 hardware, software, connectivity, and technology service requests * Provide onsite technical support across County facilities while operating an assigned County vehicle * Prepare, configure, deploy, replace, and support computers and peripherals as part of technology refresh and deployment programs * Collaborate with EIT teams and escalate complex or high-priority issues as needed * Create, maintain, and update technical documentation, knowledge articles, and support procedure * Participate in EIT projects and technology implementations, including testing, deployment, documentation, and training * Provide onsite technical support for priority incidents, operational needs, and other EIT activities * Participate in the 24/7/365 on-call rotation * Maintain and expand technical knowledge through training, research, and self-directed learning * Operate and maintain an assigned County vehicle, 1. I-9 Acceptable Documents to show your identity and authorization to work. Use this link to learn more and review the different document options: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents * If your position requires a Florida Driver's License, this must be one of your documents. (Your Florida Driver's License can serve as one of your documents listed in link above - List B Documents.) 2. U.S. Social Security Card (signed, physical card). This is a requirement of our Payroll Department and failure to provide this document could jeopardize timely compensation. (Your U.S. Social Security Card can serve as one of your documents listed in link above - List C Documents.)