> Markdown version of [/jobs/ext/3463906-business-intelligence-analyst-2](https://www.wearedevelopers.com/jobs/ext/3463906-business-intelligence-analyst-2). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Intelligence Analyst 2 - **Company:** Twilio - **Location:** United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Data Analysis, Extract Transform Load (ETL), Data Mining, Data Warehousing, Relational Databases, Database Queries, Distributed Systems, Apache Hive, SQL Databases, Twilio, Unstructured Data, GitHub Copilot, Apache Spark, Generative AI, Presto, Looker Analytics, GPT - **Published:** September 7, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=780caef4e1adc345 ## About the Role Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! * Required: * 3-5 years of professional experience performing quantitative analysis, building dashboards and reports, working with business partners to convert ambiguous, messy data into tangible and actionable results that influence product and business impacting decisions in a fast paced industry. * Ability to think strategically and initiate, refine, and complete projects with minimal guidance in an often ambiguous environment. * Excellent verbal and written communication skills. * Proficient level experience writing, developing, and performing data deep dives and writing complex queries in SQL and SQL-like relational data languages * Minimum 2 years Tableau experience developing and managing dashboards is required. * Demonstrated ability in building reports, metrics, dashboards, etc. for analytics projects that often require data preparation processes such as data extraction, cleansing, mapping, loading and operationalizing workflows in production. Desired: * Familiarity or hands-on experience utilizing Generative AI tools (e.g., Gemini, GitHub Copilot, ChatGPT) to optimize SQL query writing, data analysis workflows, and documentation is a plus. * Experience in telephony, email, messaging, social media, or other electronic communications is a plus. * Experience or familiarity with data warehousing and/or ETL processes, and distributed computing technologies (Hive/Presto/Spark/Zeppelin) is a plus. * Experience in BI reporting tools like Looker is a plus. * Experience with unstructured data is a plus. ## Description In this role, you'll: * Work with technical program managers to inject data into decision making and planning to increase confidence in strategic business outcomes via defining OKRs, designing and building insight generating reports and dashboards, and partnering cross functionally to source and process product data. * Leverage SQL programming skills and data visualization tools to communicate product insights and recommendations to stakeholders at all levels. Standardize, maintain, and document metrics, models, datasets, and dashboards leveraging tools such as Tableau, Confluence, Acryl, and code. * Source, identify, and leverage data and insights for time-critical and strategic decision making. * Partner with leaders to successfully roll out and enable the adoption of dashboards and metrics. * Work closely with product leadership to monitor and improve product performance while collaborating with business leaders to drive exceptional product offerings. Measure and analyze product value and value proposition through metrics. * Collaborate with data producers and consumers during the product development lifecycle to ensure consistent data quality and availability for reporting post launch. * Own and foster stakeholder partnerships by acting as a trusted advisor., We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. ## About Twilio **Industries:** Sales and Marketing, Telecommunications [Company profile](https://www.wearedevelopers.com/companies/3850-twilio) ### More Jobs at Twilio - [Twilio's next Software Engineer (L2) - Messaging API.](https://www.wearedevelopers.com/jobs/ext/3137667-twilio-s-next-software-engineer-l2-messaging-api) - [Software Engineer L2-Messaging API](https://www.wearedevelopers.com/jobs/ext/3141041-software-engineer-l2-messaging-api) - [Twilio's next Staff Software Engineer](https://www.wearedevelopers.com/jobs/ext/3109872-twilio-s-next-staff-software-engineer) - [Machine Learning Engineer](https://www.wearedevelopers.com/jobs/ext/3112106-machine-learning-engineer) - [Machine Learning Engineer](https://www.wearedevelopers.com/jobs/ext/3113929-machine-learning-engineer) ## Related Videos - [20 billion requests a week: Upgrading Twilio's API gateway at scale](https://www.wearedevelopers.com/videos/100234-20-billion-requests-a-week-upgrading-twilio-s-api-gateway-at-scale) - [Coffee with Developers - Maria Apazoglou](https://www.wearedevelopers.com/videos/1209-coffee-with-developers-maria-apazoglou) - [Livecoding with AI](https://www.wearedevelopers.com/videos/1201-livecoding-with-ai) - [Teaching APIs Beyond the Docs - Alex Goldman](https://www.wearedevelopers.com/videos/1899-teaching-apis-beyond-the-docs-alex-goldman) - [Enjoying SQL data pipelines with dbt](https://www.wearedevelopers.com/videos/823-enjoying-sql-data-pipelines-with-dbt) - [Minimal infrastructure for Real‑Time Phone Agents: transcripts in, responses out](https://www.wearedevelopers.com/videos/1736-minimal-infrastructure-for-real-time-phone-agents-transcripts-in-responses-out) ## Related Articles - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story) - [The Fastest-Growing Tech Sectors to Look Out for in 2025](https://www.wearedevelopers.com/magazine/373-the-fastest-growing-tech-sectors-to-look-out-for-in-2025) - [Got AI ideas but no money? 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