> Markdown version of [/jobs/ext/3465515-helpdesk-technician-i](https://www.wearedevelopers.com/jobs/ext/3465515-helpdesk-technician-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Helpdesk Technician I

- **Company:** Opus Virtual Offices, LLC
- **Location:** Las Vegas, NV, United States
- **Experience:** Starter
- **Salary:** $41,600.0 - $56,160.0
- **Contract:** Permanent contract
- **Skills:** Information Technology Operations, Networking Basics, Virtual Office, Software Troubleshooting, User Accounts
- **Published:** September 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e90d6e9c98d18b62

## About the Role

* High school diploma or equivalent preferred
 * Basic knowledge of computer hardware and software
 * Familiarity with Windows operating systems and common applications
 * Strong troubleshooting and communication skills
 * Customer-service focused and detail-oriented
 * Ability to prioritize tasks and work independently
 * Previous helpdesk or technical support experience is a plus

## Description

Opus Virtual Offices is seeking a dependable Helpdesk Technician I to provide technical support to employees and assist with daily IT operations. The ideal candidate has strong troubleshooting skills, excellent communication, and a customer-focused approach to resolving technical issues., * Provide first-level technical support to users

 * Troubleshoot hardware, software, and connectivity issues
 * Assist with computer setup, configuration, and maintenance
 * Respond to helpdesk requests and document resolutions
 * Support printers, workstations, and basic network connectivity
 * Escalate complex technical issues when necessary
 * Assist with user accounts, passwords, and system access
 * Maintain accurate IT support records
 * Follow company security and IT procedures