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# Program Lead - Consulting

- **Company:** HCL America Inc.
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Salary:** $118,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Artificial Intelligence, Amazon Web Services, Microsoft Azure, Cloud Engineering, Mobile Application Software, Software Product Management, Software Engineering
- **Published:** September 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=adc741a2418c404d

## About the Role

* Bachelor's degree in Computer Science, IT, Electronics or a related discipline, or equivalent demonstrable experience; relevant cloud, Agile, mobile, security or platform certifications are advantageous.
 * Senior/lead profile: owns complex outcomes, mentors team members and influences architecture, quality and stakeholder decisions.
 * Strong written and spoken English, collaborative delivery behavior and disciplined handling of customer code, credentials and data.
 * Certification required in AWS/GCP/Azure.
 * Certificaiton on using AI for Software engineering. ROLE PURPOSE

Own the product and modernization backlog, translate Hand Held and End Customer needs into prioritized AI Factory use cases, and drive accepted outcomes through the Intake-Deliver-Deploy lifecycle., Staffing-plan skills: AI Engineering, AI Product Development for mobile applications, Cloud Native, Mobile App.
Enhanced requirements: Agile product management, backlog prioritization, AI product development, cloud-native and mobile application concepts, requirements analysis, stakeholder facilitation, release planning, KPI-driven decision making.

## Description

* Manage the product backlog, priorities, acceptance criteria and six-week platform or customer release content.
 * Lead application intake, use-case definition, complexity-tier alignment, wave readiness and dependency tracking.
 * Maintain the use-case catalogue, product requirements documents and roadmap for Android, iOS, peripherals and self-service capabilities.
 * Coordinate Hand Held, End Customer SMEs, architecture, engineering, QA and delivery teams for HITL gates and UAT readiness.
 * Use KPI, customer feedback and lessons learned to prioritize automation, pattern reuse and quality improvements.

KEY DELIVERABLES / SUCCESS MEASURES

 * Prioritized and groomed backlog; approved PRDs and acceptance criteria; release and wave readiness; timely HITL decisions; planning effectiveness 90%; customer satisfaction 8/10.

KEY INTERFACES

 * Hand Held product and engineering owners, End Customer SMEs, AI/Engineering Architect, Platform Engineers, Technical Leads, QA and Delivery/Program Management.