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# frog, Service Design - Senior Consultant

- **Company:** Frog, Inc.
- **Location:** San Francisco, CA, United States
- **Experience:** Expert
- **Salary:** $112,600.0 - $212,700.0
- **Contract:** Permanent contract
- **Skills:** Adobe InDesign, Artificial Intelligence, Software Prototyping, Service Design
- **Published:** September 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1c87c0297d9fb8b2

## About the Role

They have the ability to coordinate a team and drive a project forward. They can present and sell a project internally and to clients. They can contribute to the project costing and organization and are able to propose innovative approaches. They de* 5+ years in Service Design, Strategic Design, Business Design, or a related discipline.

 * Portfolio demonstrating strong service design and visual communication skills.
 * Experience leading service design workstreams in multidisciplinary teams.
 * Confident presentation, storytelling, workshop, and stakeholder management capabilities.
 * Proficiency with contemporary design, collaboration, and prototyping tools and methods.
 * Bachelor's degree in Design, Visual Communications, or a related discipline preferred.monstrate ability to design, mastery in story telling with the permanent willingness to take results to the next level. They start to supervise more junior profiles on small projects.

## Description

* Lead service design activities across multidisciplinary engagements.
 * Create journey maps, service blueprints, ecosystem maps, and visual frameworks.
 * Design systemic interventions across complex partner ecosystems.
 * Facilitate research, workshops, co-creation, and stakeholder alignment.
 * Prototype and validate service concepts through walkthroughs and role play.
 * Balance user, provider, operational, and business needs.
 * Contribute to proposals, pitches, mentoring, and practice development.
 * Use AI-enabled tools to accelerate research, synthesis, and service innovation.


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