> Markdown version of [/jobs/ext/346910-casework-support-officer](https://www.wearedevelopers.com/jobs/ext/346910-casework-support-officer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Casework Support Officer - **Company:** Eurofins - **Location:** Tamworth, UK - **Contract:** Permanent contract - **Skills:** Spreadsheets, Data Integrity, Microsoft Office, Operational Databases - **Published:** June 18, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=777e532a74edde90 ## About the Role Do you have experience in Organizational skills?, We are looking for someone with strong administrative skills, excellent attention to detail and confidence working with data and documentation. A good standard of general education and proficiency in Microsoft Office applications is essential. Previous experience in a fast-paced administrative, logistics or evidence-handling environment is preferable but not essential. You should be highly motivated, enthusiastic and able to work both independently and as part of a team. Strong organisational skills, a proactive approach and the ability to prioritise competing tasks will help you thrive in this role. Here at EFS, integrity and customer focus is at the heart of everything we do. Demonstrating professionalism, reliability, discretion and a commitment to quality would be a distinct advantage and will see you excel in this role. If you have knowledge of chain-of-custody processes, secure handling of sensitive items, or experience working within regulated or ISO-accredited environments, then we would love to hear from you. Additional Information Due to the sensitive nature of our work, this role will require the successful candidate to achieve NPPV3 + Security Clearance (SC). To be eligible, you must have 5 years' continuous UK residency. ## Description We are currently recruiting for a Casework Support Officer to join our fantastic Marks and Traces (M&T) team at our Midlands site based in Tamworth, Staffordshire. The M&T team are responsible for the delivery of a broad portfolio of forensic disciplines including the examination, analysis and interpretation of physical and chemical trace evidence, such as Glass, Paint, Gunshot Residue (GSR), Ignitable Liquids and Fire Investigation, Fibres and Noxious Substances; combined with the delivery of our Footwear & Marks comparison services. This is a great opportunity to join a well-established and successful market leading company with over 30 years' experience in providing Forensic Services to the Police forces of England and Wales, as well as other commercial organisations and public sector bodies. This is a truly exciting time to begin or continue your career with our first-class business. As a Casework Support Officer, you will be responsible for providing essential administrative and organisational support to the Marks and Traces team, ensuring the smooth and efficient running of daily operations., The successful candidate will also be expected to: * Provide comprehensive administrative support to the Marks and Traces (M&T) team, ensuring smooth day-to-day operations. * Maintain accurate and timely data entry across case management systems, spreadsheets and internal databases. * Coordinate the movement, booking, storage, return and destruction of forensic exhibits while maintaining full continuity and chain of custody. * Support casefile preparation including invoicing, pagination and responding to customer or defence queries. * Arrange travel, meetings and visitor access, acting as a point of contact for internal and external stakeholders. * Oversee stock control by ordering, replenishing and monitoring consumables. * Assist with scheduling preventative maintenance for laboratory instruments and liaising with contractors. * Contribute to maintaining a clean and compliant working environment by supporting daily cleaning checks and environmental monitoring when required. * Carry out general office duties including filing, post handling and greeting visitors. You will also be accountable for: * Ensuring all administrative processes are completed accurately, efficiently and in line with documented procedures. * Maintaining high standards of data integrity, confidentiality and compliance. * Supporting the team in meeting operational deadlines and customer expectations. * Upholding Eurofins Forensic Services' values, particularly around integrity, quality and customer focus. * Contributing to a well-organised, safe and professional working environment. ## Related Videos - [The Future of Recruiting: Innovations and Challenges in the European IT Sector](https://www.wearedevelopers.com/videos/1056-the-future-of-recruiting-innovations-and-challenges-in-the-european-it-sector) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [Beyond Gut Feelings: The Rise of Data-Driven HR](https://www.wearedevelopers.com/videos/1326-beyond-gut-feelings-the-rise-of-data-driven-hr) - [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Best Companies to Work For in The UK: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/186-best-companies-to-work-for-in-the-uk-top-25-companies-in-2023) - [Guide for Expats Living in the UK](https://www.wearedevelopers.com/magazine/355-guide-for-expats-living-in-the-uk)