> Markdown version of [/jobs/ext/3469618-software-development-manager-realtime-communications-amazon-connect-aws](https://www.wearedevelopers.com/jobs/ext/3469618-software-development-manager-realtime-communications-amazon-connect-aws). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Software Development Manager, Realtime Communications, Amazon Connect (AWS)

- **Company:** Amazon.com, Inc.
- **Location:** Seattle, WA, United States
- **Experience:** Experienced
- **Salary:** $184,900.0 - $250,200.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Amazon Web Services, Code Review, Software Product Management, Cloud Services, Software Engineering, Web Services, Amazon Connect, Build Process, Software Coding, Software Version Control
- **Published:** September 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=859167bfb0081d74

## About the Role

* 3+ years of engineering team management experience
 * 7+ years of engineering experience
 * Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
 * 5+ years of leading the definition and development of multi tier web services experience
 * Experience partnering with product or program management teams

PREFERRED QUALIFICATIONS

 * Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
 * Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

## Description

As a software development manager on our team, you'll help to establish teams developing new systems from scratch, working closely with senior technical leaders within the team and across AWS. You'll coordinate feature development across teams, ensuring new functionality fits into the broader slate of AWS services. You'll drive a culture that values operational excellence, security, customer focus, and continuous improvement., * Drive technical strategy, design, development, deployment, and operations for new and existing AWS services working alongside Amazon Connect.

 * Lead and mentor multiple software engineers.
 * Collaborate with senior leadership and cross-functional teams to define product vision, roadmap, and create impactful solutions.
 * Build and grow high-performing teams.
 * Drive architectural decisions for large-scale, highly available cloud services.
 * Ensure operational excellence and compliance with industry standards.
 * Manage multiple concurrent programs and projects in an intrapreneurial environment.
 * Foster a culture of innovation, inclusion, and technical excellence.
 * Solve complex challenges that RealTimeCommunications organization faces today through innovative use of cloud and AI technologies.


## Related Videos

- [Are Code Reviews Worth It? Insights from 16 Years of Review Data](https://www.wearedevelopers.com/videos/1135-are-code-reviews-worth-it-insights-from-16-years-of-review-data)
- [Developer Time Is Valuable - Use the Right Tools - Kilian Valkhof](https://www.wearedevelopers.com/videos/1792-developer-time-is-valuable-use-the-right-tools-kilian-valkhof)
- [Empowering Democratic Processes: Building a Hybrid Voting Platform](https://www.wearedevelopers.com/videos/1163-empowering-democratic-processes-building-a-hybrid-voting-platform)
- [Fireside Chat - In conversation with Werner Vogels, CTO of Amazon.com](https://www.wearedevelopers.com/videos/100265-fireside-chat-in-conversation-with-werner-vogels-cto-of-amazon-com)
- [Rust Beyond Systems: Revolutionizing Web Development](https://www.wearedevelopers.com/videos/1111-rust-beyond-systems-revolutionizing-web-development)
- [Build a CI/CD pipeline to automate code reviews and ensure code quality](https://www.wearedevelopers.com/videos/349-build-a-ci-cd-pipeline-to-automate-code-reviews-and-ensure-code-quality)

## Related Articles

- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [The Best Software Developer Blogs to Read](https://www.wearedevelopers.com/magazine/156-the-best-software-developer-blogs-to-read)
- [What is Software Engineering in the Age of AI?](https://www.wearedevelopers.com/magazine/640-what-is-software-engineering-in-the-age-of-ai)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)