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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Infrastructure Engineer - **Company:** WHS Plastics - **Location:** Birmingham, UK - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Cloud Computing, Cyber Security, Disaster Recovery, Multi-Factor Authentication, Hyper-V, Identity and Access Management, Windows Servers, Windows PowerShell, Cloud Services, Zero Trust Network Access, Systems Integration, Virtualization Technology, Software Vulnerability Management, Backup and Restore, Comptia Server+, Firewalls (Computer Science), Storage Technologies, Information Technology, Patch Management, Cloud Migration, Network Server, Vmware - **Published:** June 18, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=28eb1aef9dc132aa ## About the Role Do you have experience in Virtualization?, * Customer-focused with a proactive and solutions-based approach. * Strong organisational and communication skills. * Ability to manage competing priorities and work under pressure. * Strong attention to detail and commitment to high-quality standards. * Collaborative team player with a continuous improvement mindset., * Experience supporting enterprise IT infrastructure environments. * Strong knowledge of: + Windows Server + Active Directory & Group Policy + Microsoft 365 & Entra ID + Virtualisation platforms (VMware and Hyper-V) + Backup and recovery technologies + Storage technologies + Endpoint management + Basic networking principles * Experience supporting cloud and hybrid infrastructure environments. * Strong troubleshooting and analytical skills. * Experience working within structured IT support or ITIL-based environments. Desirable: * Experience with Azure cloud technologies. * Experience with cybersecurity platforms such as CrowdStrike, Defender, or similar tools. * Experience with Palo Alto Firewalls. * Knowledge of Zero Trust security principles. * Experience supporting manufacturing or multi-site environments. * Exposure to automation and scripting technologies such as PowerShell. * Relevant certifications such as: + Microsoft Certified + Azure Administrator + Virtualisation Technologies + ITIL Foundation + CompTIA Server+, Positive behaviours and actions towards others for their abilities, qualities and achievements. ENTREPRENEURIAL SPIRIT Applying an enterprising mindset to create new opportunities for change, growth for personal and/or business success. ## Description * Support, maintain, and administer core IT infrastructure environments including servers, storage, virtualisation platforms, cloud services, and backup systems. * Ensure the availability, performance, reliability, and security of infrastructure systems across all business locations. * Manage and support Microsoft-based environments including Windows Server, Active Directory, Microsoft 365, Entra ID, and related technologies. * Monitor infrastructure performance and proactively identify opportunities for improvement, optimisation, and risk reduction. * Support cybersecurity initiatives including patch management, vulnerability remediation, endpoint protection, MFA, identity management, and access controls. * Assist with the design, implementation, and maintenance of disaster recovery and business continuity solutions. * Support infrastructure-related projects including ERP implementations, system upgrades, migrations, cloud adoption, and site integrations. * Work closely with service desk, network, and application support teams to ensure effective end-to-end service delivery. * Investigate and resolve infrastructure incidents, problems, and technical escalations within agreed service levels. * Maintain accurate technical documentation including infrastructure diagrams, configurations, standards, and operational procedures. * Manage relationships with third-party suppliers, support providers, and technology partners where required. * Participate in change management activities to ensure infrastructure changes are properly assessed, tested, documented, and implemented. General Responsibilities & Duties * Adhere to company quality awareness. * Meeting Health and Safety standards, supporting others to do the same. * Assist other areas of the business when required to carry out the same or similar tasks. * Any other reasonable duties required., We pride ourselves on our attitude & culture. It is essential that our Core Values are met irrespective of the job role., * Work in a safe manner and observe site Health and Safety rules and procedures. * Do not misuse or interfere with anything provided to ensure the Health and Safety of themselves and others. * Correctly use the protective clothing and equipment provided. * Report any safety concerns promptly to their Supervisor and take action to prevent injury if it is safe to do so. * Report all injuries that occur at work and obtain the necessary first aid treatment. * Help in the investigation of accidents to prevent recurrence. ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)