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# Data Center Critical Environment Technician Manager

- **Company:** Microsoft
- **Location:** London, UK
- **Salary:** £51,200.0 - £76,800.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Online Services, Computer Literacy, Data Centers, Information Technology
- **Published:** June 18, 2026
- **Apply:** https://dejobs.org/x/x/37A9945858A348729CCDA24A762255F7/job/

## About the Role

* High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND experience supporting IT equipment or related technology or related experience working with technical teams.
 * Experience directing, supervising, or managing others.
 * Experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field. Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications:
 * Associate degree in Computer Science or related field and/or equivalent work experience.
 * Experience supporting IT equipment or related technology.
 * Experience working in a production, mission-critical 24x7x365 data center environment.
 * Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Microsoft Certified Professional (MCP), Six Sigma Green Belt).
 * Experience leading diverse, technical, or IT workforce of up to ten employees.

Critical Environment Ops M3 - The typical base pay range for this role across United Kingdom is £ 51,200.00 - £ 76,800.00 per year. Certain roles may be eligible for benefits and other compensation.

## Description

* Responsibilities
 * Lead and develop the team, driving accountability, coaching, and a strong, positive culture
 * Own data center service compliance and ensure consistent delivery of high-quality standardsEnforce adherence to DCS policies, SLAs, and operational procedures across all service execution
 * Oversee technician readiness, including training, execution quality checks, and corrective actions
 * Manage escalations and process changes, ensuring effective resolution and clear stakeholder communication
 * Champion safety and operational excellence, promoting accountability, compliance, and high service quality across the site


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