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# AI Development & Agent Ops-Software Senior Engineer

- **Company:** Dell Technologies Inc.
- **Location:** Hopkinton, MA, United States
- **Experience:** Expert
- **Salary:** $144,000.0 - $198,000.0
- **Contract:** Internship / Graduate position
- **Skills:** Artificial Intelligence, Application Frameworks, Continuous Integration, Cursor, DevOps, Programming Tools, Metadata, Systems Development Life Cycle, Release Management, Software Engineering, Management of Software Versions, Software Organization, GitHub Copilot, Large Language Models
- **Published:** September 9, 2026
- **Apply:** https://www.jobmonkeyjobs.com/career/28011207/Ai-Development-Agent-Ops-Software-Senior-Engineer-Massachusetts-Hopkinton-1312

## About the Role

* 5+ years in a software engineering role.
 * Deep hands-on familiarity with modern software development practices - CI/CD, DevOps, developer tooling - and a strong working knowledge of the current AI/agentic development landscape.
 * Demonstrated ability to take ambiguous problems, structure them, and deliver concrete outputs: analyses, prototypes, specifications, or frameworks.
 * Experience working cross-functionally with engineering, product, security, and infrastructure stakeholders.
 * Strong written and verbal communication skills - able to translate technical complexity into clear documentation for both technical and non-technical audiences.

Desirable Requirements

 * Direct, hands-on experience with agentic development tools and platforms (e.g., Windsurf/Codeium, Claude Code, GitHub Copilot, Cursor, or equivalent).
 * Familiarity with MCP ecosystems, LLM token economics, and AI governance frameworks at enterprise scale.
 * Experience in a large enterprise environment with gated release cycles, compliance requirements, and non-negotiable human oversight needs.
 * Background in developer experience, platform engineering, or internal developer tooling.
 * Experience building dashboards, measurement frameworks, or data instrumentation for developer productivity.
 * Comfort operating in ambiguity: defining structures and processes where few exist, and creating clarity without waiting for it.

## Description

As a Senior Software Engineer - AI Development & Agent Ops, you will be responsible for designing, building, and refining the services, platforms, and practices that enable ~9,000 engineers to develop with AI agents at scale. You will work with product, architecture, security, and engineering teams on Dell's agentic SDLC transformation - operating at the frontier of what it means to build software with AI.

You will:

 * Engineer and operate the agentic harness including CI/CD integrations, pipeline quality gates, orchestration capabilities, and Model Context Protocol (MCP) integrations that support end-to-end agent workflows.
 * Develop and manage the agent lifecycle framework, including agent versioning, testing, validation, compliance reviews, deployment processes, and release management within the enterprise agent registry.
 * Build and maintain shared services, reusable frameworks, developer tooling, and cross-platform integrations that accelerate adoption and ensure consistency across product and engineering teams.
 * Define, implement, and maintain technical standards for knowledge base content, metadata, structure, and accessibility to ensure high-quality inputs for agentic systems and workflows.
 * Drive engineering best practices across the agentic ecosystem - including automation, testing, observability, reliability, and continuous improvement of platform performance and developer experience.


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