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# IT Analyst Standard II

- **Company:** Mindlance
- **Location:** Washington, DC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** .NET Framework, Microsoft Windows, Active Directory, Application Programming Interfaces (APIs), C Sharp (Programming Language), Google Chrome, Configuration Management, Information Systems, Software Debugging, Windows PowerShell, Azure Active Directory, WinDBg, Windows Desktop, Office365, Microsoft InTune, Information Technology, Splunk
- **Published:** September 21, 2026
- **Apply:** https://www.dice.com/job-detail/7db56688-628c-4ccd-9ee0-0db06776a0a2

## About the Role

* Proven experience with Windows 11 and Microsoft Intune administration, together with working knowledge of Microsoft 365 applications and services, is required to help maintain a stable and effective desktop platform.
 * Experience with Windows debugging and PowerShell scripting is required; experience with C# development is desirable.
 * Broad understanding of Operating Systems, their basic construct and main characteristics. In-depth Windows experience is a must.
 * Strong familiarity with systems administration disciplines like capacity planning, performance analysis, troubleshooting, trend analysis, etc. in enterprise environments.
 * Good understanding of Microsoft Entra ID and Active Directory administration as they relate to endpoint identity, device management, Group Policy, and sign-in processes.
 * Troubleshoot escalated incidents requiring software, network, and crash-dump analysis, including Dell and Lenovo driver failures, using tools such as WinDbg in collaboration with other ITS client services teams.
 * Knowledge of automation and scripting using PowerShell, WMI, and relevant Microsoft APIs is required; experience with .NET or C# is desirable.

Selection Criteria:

 * Bachelor's degree in computer science, engineering, information systems, or a related field.
 * At least five years of Windows desktop engineering or endpoint management experience, with hands-on support across several of the following:
 * Windows 11 deployment, including OEM Ready-to-Provision images
 * Windows debugging and automation with PowerShell or C#
 * Microsoft Configuration Manager and Intune
 * Microsoft 365 applications and services
 * Microsoft Edge and Google Chrome
 * Microsoft Entra ID, Active Directory, and Group Policy
 * Nexthink, Splunk, or comparable event-log analytics tools
 * Strong written and verbal English communication skills.
 * Strong interpersonal, teamwork, and prioritization skills in a multicultural environment.



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