> Markdown version of [/jobs/ext/3474432-network-services-help-desk-technician-ii](https://www.wearedevelopers.com/jobs/ext/3474432-network-services-help-desk-technician-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Network Services - Help Desk Technician II

- **Company:** MISSION FEDERAL CREDIT UNION
- **Location:** San Diego, CA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $74,880.0 - $95,680.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Network Service, Software Engineering, User Accounts
- **Published:** September 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=75b3067d0a85200c

## About the Role

Education: Whether earned in the classroom or through real-world experience, your technical expertise will help drive success. Associates degree or certification equivalent is required. Two years of equivalent experience may substitute for every one year of education. Network and/or Microsoft certifications are highly desirable.
Experience: Put your troubleshooting expertise to work solving complex technology challenges and supporting employees who count on you. Minimum of three years support experience and hands-on PC/OS troubleshooting, and repair is required. Networking, basic AD administration, and end-user support experience are preferred. Must have reliable transportation for business travel purposes as a requirement of this position.

## Description

Compensation: $36.00 - $46.00 an hour
Actual compensation within this range will be determined by factors including experience, qualifications, skills, and internal equity.

Are you passionate about technology and love helping people solve problems? Do you enjoy troubleshooting everything from laptops and printers to network and software issues while delivering outstanding customer service? We're seeking a passionate problem-solver to help our Network Services team enhance, innovate, and deliver best-in-class technology support. If this sounds interesting to you, below are a few more details of our Help Desk Technician II opportunity.
.

 * Be the technology hero behind a great employee experience! Ensuring employees have reliable, ready-to-use technology, including laptops, desktops, printers, and scanners, while providing responsive support for essential business tools such as Microsoft 365, Windows, email, and user accounts.
 * Be a trusted problem solver! Investigate and resolve technical issues, collaborating with other IT teams and vendors when needed.
 * Be the air traffic controller of IT! Keeping technology assets, support tickets, and documentation organized so every issue reaches a smooth landing.
 * Not afraid to roll up your sleeves! Help shape the future of our workplace through impactful technology projects and upgrades.
 * Be the keeper of the IT playbook, documenting solutions and processes that help the team deliver all-star support every time.
 * This is a great opportunity to really have an impact on an organization and in an established Network Services Team for a well-respected, established credit union in San Diego County known for its community and member centered focus.