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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Program Manager - **Company:** Radwell International, Inc. - **Location:** Downers Grove, IL, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Asana, JIRA, Business Software, Project Management Software, Microsoft Project, Netsuite, Scrum Methodology, Systems Development Life Cycle, Software Engineering, Prophet, Information Technology, Epicor ERP, Data Pipelines - **Published:** September 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d8101463a5420be7 ## About the Role * Strong knowledge of IT program management methodologies (e.g., Agile, Scrum, Waterfall) and software development life cycles (SDLC). * Excellent leadership, communication, and interpersonal skills. * Proven ability to manage multiple projects simultaneously and prioritize tasks effectively. * Demonstrated use of AI to maximize personal productivity * Experience driving AI initiatives and implementing AI-enabled solutions across business units. * Familiarity with AI and machine learning concepts, data pipelines, and automation workflows. * Strong problem-solving skills and the ability to navigate complex situations. * Familiarity with project management software (e.g., Jira, Monday.com, Microsoft Project, etc.). * Epicor Prophet 21 knowledge is a plus. * Netsuite knowledge is a plus., * Ability to make and keep commitments to the team * Ability to solve complex problems * Ability to quickly learn and apply new technical skills * Attention to detail * Ability to work effectively with little or no supervision * Strong written and verbal communication skills * Goal oriented program management skills * Ability to translate emerging AI technologies into practical business applications. * Strong change management and stakeholder engagement skills related to technology adoption. Required Experience * Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree a plus). * 5+ years of experience as an IT Program Manager or in a similar role, ideally managing cross-functional teams and large-scale projects with both technical and non-technical stakeholders. ## Description * Define the scope, objectives, and deliverables of IT programs, ensuring alignment with business and technology goals. * Develop detailed program plans, schedules, and budgets, while ensuring integration across multiple projects. * Coordinate and track progress across multiple projects to ensure successful and timely completion. * Communicate regularly with executives, IT leaders, stakeholders, and project teams to provide updates and ensure alignment. * Act as the main point of contact for stakeholders, ensuring their needs and expectations are met throughout the program lifecycle. * Lead cross-functional teams and collaborate with department heads, functional leads, and other stakeholders to ensure the program's success. * Coordinate resources, assignments, and dependencies across teams. * Motivate and support team members, ensuring high levels of engagement and performance. * Proactively identify risks and issues that could impact the program's success and develop mitigation strategies. * Ensure issues are escalated appropriately and resolved in a timely manner. * Monitor and report on program progress, KPIs, and key milestones to leadership. * Provide regular status updates, including budget and resource utilization. * Evaluate and implement process improvements to increase efficiency and effectiveness in program management. * Ensure adherence to best practices, standards, and methodologies for program delivery. * Lead AI-related initiatives, including evaluating potential AI technologies, coordinating pilot projects, and managing cross-functional teams to integrate AI solutions into business processes. * Partner with data and business teams to identify opportunities where AI can enhance efficiency, accuracy, or customer experience. * Drive change management and stakeholder engagement to ensure successful adoption of AI-driven tools and capabilities across the enterprise. ## Related Videos - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [GitOps for the people](https://www.wearedevelopers.com/videos/461-gitops-for-the-people) - [AI and Agility: The Dynamic Duo for Disruption](https://www.wearedevelopers.com/videos/2081-ai-and-agility-the-dynamic-duo-for-disruption) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Can This Elephant Dance? 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