> Markdown version of [/jobs/ext/347784-it-engineer](https://www.wearedevelopers.com/jobs/ext/347784-it-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Engineer

- **Company:** Hakim Group
- **Location:** Darwen, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, VoIP, Business Process Modeling, Network Troubleshooting, Microsoft Software, Windows PowerShell, Remote Infrastructure Management, Microsoft SharePoint, Information Technology, SentinelOne Expertise, Commvault
- **Published:** June 20, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=9dadf9234cabb229

## About the Role

Do you have experience in Windows?, If you enjoy solving problems, improving processes and making a real impact, this could be the role for you!, * Strong experience supporting Microsoft technologies including Windows 10/11, Active Directory/Entra ID and Microsoft 365

 * A solid understanding of Teams, Exchange Online, SharePoint and licensing
 * Confidence troubleshooting networking issues across switches, routers and firewalls
 * Experience thriving in a busy support environment where priorities can shift quickly
 * Excellent communication skills and the ability to make technical concepts easy to understand
 * A proactive mindset and a genuine desire to improve systems, processes and user experience

We'd love it if you also had:

 * Experience with PowerShell and automation
 * Knowledge of NinjaOne or other remote management platforms
 * Exposure to Cisco Meraki, Check Point, SentinelOne, Commvault or VoIP technologies
 * Experience with HaloPSA or similar service desk platforms
 * Familiarity with Cyber Essentials or ISO 27001 environments
 * Previous experience within retail, healthcare or optical sectors
 * Involvement in technical projects and service improvements

## Description

* Delivering outstanding support to colleagues across head office and our nationwide practices, ensuring issues are resolved quickly and professionally
 * Taking ownership of tickets from start to finish, keeping users informed every step of the way
 * Setting up new starters, deploying hardware and supporting practice openings and acquisitions
 * Getting involved in exciting projects, from system migrations and integrations to security improvements and new technology rollouts
 * Identifying opportunities to streamline processes, automate repetitive tasks and improve the way we work
 * Creating documentation and knowledge articles that help the team work smarter and share expertise
 * Collaborating closely with Infrastructure and Security teams to deliver reliable, resilient IT services
 * Supporting and sharing knowledge with colleagues, helping to foster a culture of continuous learning and improvement


## Related Videos

- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [Valven Atlas: Engineering Intelligence That Delivers](https://www.wearedevelopers.com/videos/1660-valven-atlas-engineering-intelligence-that-delivers)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)