> Markdown version of [/jobs/ext/348172-systems-operations-director-syst](https://www.wearedevelopers.com/jobs/ext/348172-systems-operations-director-syst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Operations Director (SYST) - **Company:** SecuriGroup Ltd - **Location:** Glasgow, UK - **Salary:** £80,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Office, Security Support Provider Interface, Web Platforms, Operational Systems - **Published:** June 19, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=d6519457ffd17bd2 ## About the Role Do you have a valid Driving License license?, Do you have experience in Scalability?, * Proven experience operating at a senior leadership level in a service-led, operationally complex business where quality, consistency and client outcomes are critical. * Experience using technology, systems and process improvement to enhance service delivery, increase transparency and support scalable growth. * Demonstrable experience leading multi-disciplinary operational, technical, project delivery or client service teams. * Strong commercial acumen with proven responsibility for budgets, forecasting and profit and loss performance. * Experience managing large-scale installation, maintenance and service operations. * Strong client relationship management skills with the ability to engage, influence and build confidence at senior level. * Proven ability to develop and implement operational strategies that drive business growth. * Experience leading organisational change and continuous improvement initiatives. * Excellent leadership, communication and stakeholder management skills. * Strong understanding of compliance, quality assurance, risk management and governance within a regulated or service-critical environment. * Fire and security sector experience would be advantageous, but it is not essential; more important is the ability to lead service excellence through scalable systems, disciplined processes and technology-enabled operations. * Commitment to Equality, Diversity, Inclusion and employee wellbeing. In Addition, It Is Expected That Applicants Will Have: * Significant experience in a senior operational leadership role within a service-led, technical, facilities, security, infrastructure, engineering or similarly complex environment. * Significant experience in a senior operational leadership role. * Experience designing, improving or leading scalable systems, processes and operating models across multiple teams, locations or client portfolios. * Experience managing operational budgets and delivering commercial targets while maintaining high standards of service quality. * Full UK Driving Licence. * Proficiency with Microsoft Office, operational reporting systems and digital platforms that support performance management, workflow control and client visibility. ## Description * Developing and delivering the operational strategy for the Systems Division in line with wider business objectives, with a clear focus on scalable service delivery, process maturity and client value. * Working closely with the Executive Team to support sustainable growth, profitability and market expansion. * Identifying opportunities for innovation, operational excellence, digital enablement and continuous improvement. * Contributing to business planning and supporting long-term strategic decision making. Operational Excellence * Providing leadership across installation, maintenance, service, project delivery and integrated security support functions. * Ensuring projects are delivered safely, efficiently, on time and within budget. * Driving consistency and excellence across engineering, project management and client delivery teams. * Establishing and monitoring operational KPIs to ensure high levels of performance and accountability. * Enhancing operational systems, processes, workflows and best practices to ensure the division can scale consistently while maintaining service quality. * Using technology, automation and data-led reporting to improve visibility, accountability, responsiveness and client outcomes. Commercial Performance * Holding responsibility for divisional profit and loss performance. * Managing budgets, forecasting and financial planning to achieve growth and profitability targets. · Driving operational efficiencies through standardised systems and processes whilst maintaining exceptional service standards. * Working alongside Business Development teams to support tenders, proposals and client presentations. * Identifying opportunities to increase revenue through existing client relationships and new market opportunities. Client Relationship Management * Building and maintaining strong relationships with key clients, stakeholders and strategic partners by understanding their operational priorities and designing solutions that improve resilience, efficiency and service quality. * Acting as an executive escalation point for major client issues and service delivery matters. * Ensuring contractual obligations, service level agreements and client expectations are consistently achieved. * Supporting client retention and long-term partnership growth through consistent delivery, transparent reporting and value-adding innovation. * Working with clients to create integrated security solutions that bring together electronic systems, physical security measures and personnel-based services into a cohesive operating model. Leadership & People Development * Leading, mentoring and developing senior managers, project managers and engineering teams. * Creating a high-performance culture focused on accountability, collaboration and continuous improvement. * Supporting succession planning and leadership development across the division. * Driving employee engagement, wellbeing and professional development initiatives. Compliance, Quality & Risk * Ensuring compliance with all relevant industry standards including SSAIB, BAFE, Health & Safety and associated regulatory frameworks. * Championing quality assurance, risk management and operational governance. * Ensuring robust systems, controls, reporting mechanisms and governance frameworks are maintained across the division. * Ensuring robust systems, controls and reporting mechanisms are maintained across the division. Industry Leadership * Maintaining awareness of emerging technologies, market trends and legislative developments. * Building relationships with manufacturers, suppliers and industry partners. * Representing SecuriGroup Systems at industry events, forums and stakeholder meetings. * Supporting the continued growth and reputation of the Systems Division as a market-leading provider of integrated, technology-enabled security solutions., Access to tailored training programmes, workshops, seminars and industry conferences to enhance your skills and ensure you remain at the forefront of industry developments. ## Related Videos - [Enterprise Linux as Container Images](https://www.wearedevelopers.com/videos/1610-enterprise-linux-as-container-images) - [Project Fugu: Extending the web](https://www.wearedevelopers.com/videos/832-project-fugu-extending-the-web) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Exploring BOS: The Blockchain Operating System by NEAR Protocol](https://www.wearedevelopers.com/videos/781-exploring-bos-the-blockchain-operating-system-by-near-protocol) - [Keith Cirkle of GitHub on React Fatigue](https://www.wearedevelopers.com/videos/1265-keith-cirkle-of-github-on-react-fatigue) - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Best Companies to Work For in The UK: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/186-best-companies-to-work-for-in-the-uk-top-25-companies-in-2023) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)