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# Full Stack Support Engineer

- **Company:** Insight
- **Location:** Cambridge, UK
- **Experience:** Experienced
- **Salary:** £33,494.0 - £60,000.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), JIRA, Computer Programming, Databases, Relational Databases, Django Web Framework, Design of User Interfaces, Python (Programming Language), PostgreSQL, TypeScript, Enterprise Software Applications, ReactJS, Backend, Front End Software Development, Api Design
- **Published:** June 19, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=5907bc17e55b87cd

## About the Role

Do you have experience in React?, * 3-4 years' of hands on application coding experience

 * Strong backend development experience in Python- back
 * Strong frontend development experience, using TypeScript OR JavaScript- front
 * Proven experience improving internal tools used by engineering or support teams (DevEx/DEPS)
 * Hands-on experience working with Jira - don't necessarily need
 * Strong background in API development
 * Experience troubleshooting issues in live/production environments and supporting operational processes
 * Comfortable working with ambiguity, taking ownership, and driving solutions end-to-end

Plusses

 * Exposure to automation of operational processes or building internal tools
 * Familiarity with large-scale applications serving high volumes of users/devices
 * Experience working with complex, legacy, or enterprise-level codebases
 * Understanding of UI/UX principles and building simple, effective internal interfaces
 * Database interaction experience (PostgreSQL or other relational databases)
 * Django experience
 * Strong frontend development experience, using React, * scripting python code from scratch: 3 years (preferred)
 * hands on application coding: 4 years (preferred)
 * with typescript or javascript : 3 years (preferred)

## Description

On a day-to-day basis, you will support and maintain a production-level application used by customers at scale, ensuring smooth and reliable operation. Your time will typically be split across backend engineering (45%), frontend development (45%), and operational support via Jira tickets (10%). On the backend side, you'll build and enhance APIs, services, and system functionality, while working within a large, established codebase to integrate new features and improve performance. From a frontend perspective, you'll contribute to internal tools and user workflows using React/TypeScript/JavaScript, helping create more intuitive systems that empower support teams. A smaller portion of your time will be focused on investigating and resolving production issues raised via Jira, working closely with support teams to troubleshoot customer-facing problems such as licensing, access, and system behaviour. Long term, you'll play a key role in identifying opportunities to automate manual
processes, translating loosely defined requirements into practical technical solutions, and collaborating cross-functionally with product, support, and engineering teams to improve both internal workflows and the overall customer experience.


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