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# Administrator Support Technician

- **Company:** United ITs
- **Location:** Valencia, Spain (Remote available)
- **Contract:** Temporary contract
- **Skills:** .NET Framework, Microsoft Windows, Active Directory, Amazon Web Services, Software Applications, Microsoft Azure, Client/Server Application Language (C/AL), Configuration Management, Databases, Linux, Drupal, Microsoft Software, Microsoft SQL Server, Windows Servers, MySQL, Open Source Technology, Software Maintenance, Red Hat Enterprise Linux
- **Published:** September 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=27d3cf55473fa134

## About the Role

* 3 to 5 years of experience in application maintenance and general IT support;* Assist in deploying and maintaining cloud identity platforms based on client requirements.
 * Good working knowledge of client/server applications in a Windows/Linux environment;
 * Good working knowledge of Database Management;
 * Very good knowledge of English (both written and verbal) is required.
 * High school diploma

The resource SHOULD have the following skills and experience:

 * At least three years of experience administering Microsoft Windows server, SQL Server databases and .NET applications.
 * Good working knowledge of MySQL, RedHat Linux server, and Drupal applications
 * Good working knowledge of global Active Directory Architecture, AWS and Azure
 * Familiarity with United Nations policy framework for International Public Sector Accounting Standards (IPSAS) or compliant operational concepts and processes
 * Knowledge of another official United Nations language is desirable

Soft skills:

 * Ability to grasp complex concepts, logical and analytical approach to solving problems
 * Ability to work under pressure and with minimum supervision
 * Good interpersonal skills and ability to work in a team of diverse skills
 * Willingness to improve knowledge and skills and learn new technologies

Desirable certifications:

 * Certifications and advanced training in Microsoft technologies
 * Certification and familiarity with ITIL concepts and processes

## Description

* Perform database administration tasks of MSSQL and open source databases;
 * Provide day-to-day support and maintenance of applications and tools for the UNICC and partners;
 * Resolve in a timely manner Tier-2 application issues and escalate Tier-3 issues to Designated focal points;
 * Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards;
 * Assist in applications structural changes required during system upgrades;
 * Assist in the deployment of tools and in the implementation of processes to assist in operational support;
 * Assist in responding to application-related queries from end users in remote locations;
 * Facilitate knowledge transfer to Tier-1 and deliver end-user training sessions on the application functionality.
 * Assist in the development and in the updating of software applications related documentation, including technical documentation and system reports, attend operational and other meetings;
 * Provide standby and on-call 24×7 support, and work in shifts when requested;
 * Provide other ad hoc support either within your team or in other teams as required - this includes the participation in special projects or support to service delivery for short period of time on a part-time or full-time basis upon request from the senior management;
 * Perform other duties, as required.