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# IT Technician - PC Consultants

- **Company:** Isle of Wight Jobs Limited
- **Location:** Ryde, UK
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Computer Maintenance, Network Security, Microsoft Office, Network Monitoring, Wide Area Networks, Peripherals, User Accounts
- **Published:** June 21, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=a2ce5cdf8839ce78

## About the Role

Do you have experience in Network monitoring?, * Office 365 administration experience

 * A good understanding of local and wide area networks
 * Presentable and a confident communicator
 * Minimum 2 years in a similar environment
 * Helpdesk experience escalating issues to various teams
 * Excellent problem-solving abilities, strong verbal and written communication skills, and a customer-service oriented mindset

## Description

* User Support: Act as the first point of contact to troubleshoot and resolve hardware, software, and network issues via phone, email, or in person.
 * System Administration: Install, configure, and maintain desktop operating systems, applications, and peripherals.
 * Account Management: Create and manage user accounts and access permissions in directories like Active Directory or Microsoft 365.
 * Hardware Maintenance: Repair or replace damaged components, manage IT equipment inventory, and set up workstations for new hires.
 * Network & Security Support: Ensure compliance with data privacy principles, update antivirus and firewall software, and assist with network monitoring


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