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# E-Commerce Executive

- **Company:** The Langham, London
- **Location:** London, UK
- **Contract:** Permanent contract
- **Skills:** Adobe Experience Manager, Databases
- **Published:** June 21, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=1e428d57aa4ef3b0

## About the Role

Do you have experience in Salesforce Marketing Cloud?, * A degree in Marketing, Business, Hospitality, or a related field is preferred but not essential

 * Some exposure to digital marketing, e-commerce, or a hospitality environment is advantageous
 * Comfortable working collaboratively within a team and with colleagues across departments
 * Familiarity with Adobe Experience Manager is advantageous; a willingness to learn is essential
 * Basic understanding of email marketing platforms; experience with Salesforce Marketing Cloud is a bonus
 * Good organisational skills and attention to detail
 * A proactive attitude with a desire to grow and develop within the role
 * Interest in digital marketing, e-commerce, or the hospitality industry

## Description

The E-Commerce Executive will work closely with the Head of E-Commerce to help deliver the hotel's digital marketing strategy across online channels. This is an excellent opportunity for someone early in their digital marketing career to gain hands-on experience across website management and optimisation, email marketing and paid media within a world-class luxury hotel environment.
ABOUT THE ROLE
In the role of E-Commerce Executive, your key focus will be to:

 * Assist with the coordination and maintenance of hotel and outlet pages across all online channels
 * Ensure hotel and F&B website content is kept accurate, up to date, and on-brand at all times
 * Support the Head of E-Commerce in identifying opportunities to improve the digital customer journey
 * Support the management of EDM calendars across hotel outlets and databases
 * Assist with content planning, coordinating photography briefs and creative assets ahead of send dates
 * Help build email campaigns in Salesforce Marketing Cloud under the guidance of the Head of E-Commerce
 * Provide administrative and logistical support for paid media campaigns, including briefing coordination and asset trafficking
 * Assist with tracking, tagging, and reporting across digital marketing campaigns
 * Monitor competitor digital activity and report findings to the Head of E-Commerce
 * Support photoshoots to help ensure creative assets are suitable for digital use
 * Assist the Marketing Communications team and Social Media Manager with video content for social media where required
 * Contribute to monthly reporting on digital performance across analytics platforms
 * Regularly update and merchandise the in-hotel TV system


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