> Markdown version of [/jobs/ext/349702-futures-together-service-manager](https://www.wearedevelopers.com/jobs/ext/349702-futures-together-service-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Futures Together Service Manager - **Company:** Phoenix Futures - **Location:** Chelmsford, UK - **Salary:** £30,500.0 - £36,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Outlook, Databases - **Published:** June 21, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=24090dab5203ad11 ## About the Role Do you have experience in Microsoft Word?, To join us a Service Manager you will need: * Experience of managing staff * An understanding of the complex issues presented by individuals who use the service. * The ability to build effective working relationships with other professionals (health providers, the police, youth services, mental health & substance use organisations) and to maintain the excellent reputation of Phoenix Futures across Essex and beyond. * Experience of working with people within a health/criminal justice/substance use or similar field * The ability to report performance data and information to managers and commissioners * The ability to be innovative and flexible to meet the needs of the service * Determined, with a drive to succeed and a willingness to learn * Passionate and enthusiastic about making a real difference to the lives of people we support * To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems * Excellent communication skills, both written and verbal ## Description Are you a dynamic and motivated leader looking for an exciting opportunity to make a real difference? We are seeking a Service Manager to lead a high-performing countywide service supporting individuals with multiple and complex needs across Essex. In this key leadership role, you will oversee day-to-day service delivery, support and develop a skilled team, and work closely with commissioners and partners to deliver high-quality, evidence-based services that empower people to make and sustain positive change., We have an exciting opportunity for a dynamic and motivated Service Manager to lead a team to provide high quality services for individuals with multiple and complex needs. This can include mental health difficulties, problematic substance use, learning difficulties or any other need if left unmet is likely to increase the risk of reoffending. The support offered includes signposting, onward referrals, liaison with other professionals, advocating on people's behalf as well as accompanying people to services. As a Service Manager you will be responsible for the day to day running of a highly performing, County Wide service that makes a tangible difference to the lives of those it works with. You will lead a team to develop evidence-based services aimed at empowering people to make and sustain positive change. You will have strategic oversight of the service and will liaise directly with the commissioners and partners across Essex to ensure the highest possible standards of services. ## Related Videos - [Claude, MCP and n8n, or: How to Automate Your Day with AI-powered Workflows](https://www.wearedevelopers.com/videos/2043-claude-mcp-and-n8n-or-how-to-automate-your-day-with-ai-powered-workflows) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) ## Related Articles - [Should Tech Managers Be Developers First? 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