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# Security Operations Centre Operator - Cambridge - CB21

- **Company:** Dardan Security
- **Location:** Cambridge, UK
- **Salary:** £32,885.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Cyber Security
- **Published:** June 21, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=742051a6c6da2254

## About the Role

Do you have experience in Microsoft Word?, * Valid CCTV SIA Licence (desirable)

 * Right to work in the UK and a five-year checkable history
 * Punctual and reliable
 * Passionate about creating an expectational customer experience
 * Knowledge of the MS packages (excel, word, outlook)
 * Highly intuitive with a curious mindset
 * Highly presentable in line with our corporate brand
 * Resilient and pro-active in your work

## Description

As an Operator in our Security Operations Centre (SOC) you will work as part of a multi-skilled team overseeing the day-to-day operations of the business and providing support and monitoring to our out-of-hours teams.

This role offers excellent opportunities for development and progression, and the successful candidate will undergo full training prior to undertaking the role. You will be part of a close and mission focused team from the start.

Your duties include (but are not limited to):

 * Provide a professional, efficient, and approachable security service whilst maintaining a high level of customer service to clients, staff and visitors always
 * To be able to escalate to the correct level, manage information and reporting, resolve challenges and issues quickly by providing informed and fast decisions.
 * Complete detailed and accurate reports which are sent to clients and managers in line with Dardan Security's Company Policy
 * Monitoring and responding to CCTV systems
 * Provide telephone and email support as required
 * Monitoring Staff Welfare via check call system
 * Assisting with resourcing, with looking to cover shifts as required
 * Overseeing the Mobile Patrol and Response Team, completing alarm response reports and actions
 * Providing an out-of-hours telephone answering system for Dardan's clients


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