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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Digital Systems Officer - **Company:** The Civic - **Location:** Carmarthen, UK - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Databases, Data Integration, Data Integrity, Digital Technology, Operational Data Store, Power BI, Software Engineering, Web Applications, Microsoft Power Automate, Information Technology - **Published:** June 21, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=7f42016ac9199875 ## About the Role Do you have experience in Windows?, * Higher Diploma in IT or equivalent qualification in a relevant subject area. * Proven experience in an IT systems role., * Experience in IT system support, maintenance, and development. * Proven experience integrating data across multiple systems and databases. * Experience supporting users, customers, and stakeholders at all levels. * Demonstrated ability to quickly learn and apply new technologies and systems. * Understanding of statutory, legislative, and regulatory requirements within a systems environment., * Strong organisational skills with the ability to prioritise and manage workload effectively. * Analytical thinker with strong problem-solving and decision-making skills. * Ability to develop or support programming/coding enhancements using innovative approaches. * Ability to interpret and communicate financial and operational data. * Strong communication skills with the ability to build effective working relationships. * Ability to work independently and collaboratively within a team. * Ability to work under pressure in a fast-paced environment with changing priorities. * Commitment to continuous improvement and high-quality service delivery. - Technical Knowledge * Strong knowledge of current and emerging digital technologies. * Experience supporting and developing software applications. * Working knowledge of Windows operating systems., * Experience with WDM, Total Management, and Agresso systems. * Experience with web-based applications. * Skills in Microsoft Power Automate and Power BI are highly desirable. ## Description The Digital Systems Officer will play a crucial role in supporting the administration, development, and training of the department's business-critical systems. These systems are vital for the daily operations, project delivery, and execution of key activities such as end-of-year processes, system upgrades, and compliance with statutory, legislative, and regulatory requirements. The role ensures effective system operation, maintains data integrity, and provides user support to enhance efficiency, improve service delivery, and contribute to the department's digital transformation. -, * Maintain, monitor, and reconcile data transfers between systems, ensuring accuracy and completeness for period-end and year-end processes. * Support the effective operation of departmental systems, aligning with internal and external processes. * Provide front-line systems support and deliver training to over 300 users across the department. * Assist with system maintenance, upgrades, and enhancements, promoting innovative digital practices. * Contribute to digital transformation initiatives, ensuring systems deliver real-time, reliable data. * Undertake system-related activities including investigation, feasibility studies, analysis, design, development, testing, integration, and implementation. * Analyse application requirements, produce reports, and make recommendations for robust system performance. * Support the implementation and development of new systems, ensuring thorough testing and integrity before deployment. * Monitor service delivery issues and system performance, identifying risks and implementing solutions. * Stay updated with emerging technologies and contribute to project and departmental groups for continuous improvement. - Scope of the Role * Responsible for multiple business-critical systems. * Supporting 300+ system users. * Handling system data with ~£30 million turnover. * Supporting over 75,000 costed jobs per annum. * Reporting to: Senior Digital Systems Officer. ## Related Videos - [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [REST, GraphQL, gRPC, and more: A comparison of modern API styles](https://www.wearedevelopers.com/videos/100247-rest-graphql-grpc-and-more-a-comparison-of-modern-api-styles) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)