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# IT Engineer

- **Company:** Luxfer MEL Technologies
- **Location:** Swinton, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, System Configuration, Dynamic Host Configuration Protocol, Domain Name System (DNS), Networking Hardware, Microsoft Office, Windows Servers, Networking Basics, Microsoft SharePoint, TCP/IP, Windows Desktop, Microsoft InTune, Information Technology, Deployment Automation, User Accounts
- **Published:** June 21, 2026
- **Apply:** https://www.careerjet.co.uk/jobad/gb770fcb59702f1a63d5a3738ca0c30b6c

## About the Role

We're looking for someone with the right mindset as well as technical capability. You don't need to tick every box on day one - we value curiosity, integrity, and a willingness to learn.

 * 5 GCSEs (or equivalent) at grade C/4 including English and Mathematics
 * Formal IT qualification or equivalent hands-on IT experience
 * Experience supporting Windows desktop environments and Microsoft Office
 * Customer-facing IT support experience
 * Strong troubleshooting and diagnostic skills
 * Clear written and verbal communication
 * High levels of discretion when handling sensitive or security-related information

Working knowledge of:

 * Microsoft Office 365 Eco System and service Provisioning
 * Exchange, Teams, Sharepoint, Intune, Entra ID Licensing management.
 * Networking fundamentals (TCP/IP, DNS, DHCP)
 * Active Directory, Windows Server and Group Policy
 * Endpoint security principles and threat awareness
 * Windows Autopilot and OS deployment

## Description

Luxfer MEL Technologies is looking for a motivated IT Engineer to join our Information Technology team in Manchester. This role is ideal for a self-starter who enjoys hands-on IT work, takes ownership of problems, and is keen to develop their career in a secure, regulated, and technically interesting environment.
You'll provide first and second line support across both office and manufacturing environments, helping ensure our IT services are reliable, secure, and compliant. Alongside day-to-day support, you'll contribute to continuous improvement of our IT services, processes, and user experience.
What you'll be doing

 * Providing first and second line IT support for hardware, software, and user issues
 * Troubleshooting and resolving incidents efficiently, escalating where appropriate
 * Supporting users with systems, policies, and procedures across office and production environments
 * Administering user accounts, permissions, and access controls
 * Installing, configuring, and supporting workstations, meeting room technology, network equipment, and cabling
 * Supporting endpoint management, monitoring, and security platforms
 * Carrying out routine system maintenance, monitoring, and health checks
 * Maintaining accurate asset registers, service records, and technical documentation
 * Creating and maintaining knowledge base articles and standard operating procedures
 * Providing remote support and occasional travel to US facilities when required
 * Managing authorised access to CCTV systems and recorded footage in line with company policy, data protection, and audit requirements
 * Actively contributing to improvements in IT services, processes, and user experience


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