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# Admnistrator

- **Company:** Optima Health
- **Location:** Birmingham, UK
- **Salary:** £26,228.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Databases
- **Published:** June 20, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=0b812a0dd6439063

## About the Role

Do you have experience in Microsoft Word?, We are looking for a friendly and well organised Administrator to support our Occupational Health Service. This role suits someone who enjoys working in a busy office, can juggle a variety of tasks, and remains calm and positive under pressure. Strong interpersonal and communication skills are essential, as the post holder will maintain positive and professional telephone relationships. A good eye for detail and a proactive approach will also help ensure the service runs smoothly day to day., * Administration experience

 * Customer service skills
 * Great communication skills and telephone manner
 * Strong IT literacy, with confident use of MS Word, Excel, and Outlook.
 * Must be happy to start in late August

## Description

* Undertake all aspects of administration work within the department including but not limited to, photocopying, scanning and filing of confidential documents, maintaining company database, and dealing with customer/client queries via telephone and email.
 * Maintaining a high standard of organisation and, in conjunction with Clinical employees, manage diaries and clinics on their behalf, including arranging follow up appointments.
 * Maintain confidential health records using the Occupational Health database and conduct ongoing quality control of recorded information using company systems, ensuring the database is accurate and updated.
 * Exercise initiative and prioritise all aspects of own work and assist other administration employees in prioritising their work.
 * As the first line of contact for internal and external service users, exercise discretion and initiative as appropriate, always remaining courteous.
 * Consult and co-operate with other employees in sharing administrative duties where necessary. e.g., to cover short periods of absence due to holiday or sickness.
 * Receive all incoming mail, execute own areas of responsibility, sort and distribute the remainder as required.
 * Ensure all work is conducted according to the requirements of the Access to Medical Records Act, Data Protection Act, and Information Governance Regulations.


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