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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Digital Project Manager - **Company:** Schneider Electric - **Location:** Barcelona, Spain (Remote available) - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Agile Methodology, Artificial Intelligence, Confluence, Collaborative Software, Microsoft PowerPoint, Salesforce.Com, Microsoft SharePoint, Data Streaming, Systems Integration, Functional Dependencies, Data Analytics, Performance Monitor - **Published:** September 2, 2026 - **Apply:** https://es.indeed.com/viewjob?jk=c1321b05d0a319ae ## About the Role * 8+ years in project or program management (digital / IT / transformation) * Experience in AI, digital, or customer support transformation is a strong plus * Proven experience in international and cross-functional environments Project Management * Strong expertise in end-to-end project delivery (scope, schedule, risk, quality) * Experience managing complex, cross-functional, global programs * Solid knowledge of Agile, Waterfall, and PMP practices Tools * Advanced PowerPoint (executive storytelling) * Excel (KPI tracking, analysis) * Familiar with collaboration tools (Teams, SharePoint, Confluence) Digital & Technical Acumen * Understanding of digital, AI, and data-driven solutions * Ability to work with tech teams on integrations and data flows * Exposure to CRM / customer support platforms (e.g., Microsoft Salesforce) Project & Program Management * Strong foundation in project management (scope, schedule, cost, risk, quality) * Experience managing complex, multi-country programs * Ability to structure and drive execution with rigor Digital & AI Acumen * Understanding of AI, automation, and data-driven solutions * Experience with integrations, platforms, or digital ecosystems * Exposure to customer support or digital transformation environments Stakeholder Management & Communication * Strong ability to influence in a global, matrix organization * Excellent communication and alignment skills * Ability to navigate complexity and drive decisions Ownership & Execution Mindset * High level of accountability and autonomy * Strong problem-solving and delivery focus * Resilient in complex and evolving environments Business & Change Orientation * Strong focus on user adoption and business outcomes * Ability to connect technology delivery to value realization Education Requirements * Bachelor's or Master's degree in IT, Engineering, Management, AI, Data Scientist, Digital Marketing or related field * Fluent in English, (External) English Company Boiler Plate ## Description * We are your Energy Technology Partner. We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all., The Digital Project Manager is responsible for the end-to-end delivery of strategic digital and AI initiatives supporting Customer Support transformation at Schneider Electric. Working within Schneider Digital, the role orchestrates the full lifecycle from discovery phase to global deployment and value realization, delivering scalable, data-driven solutions that enhance frontline agent efficiency, customer experience, and operational performance. and operation teams, ensuring strong alignment, execution excellence, and measurable business impact across regions. What will you do? 1. End-to-End Program Delivery * Own the full project lifecycle: discovery scoping pilot rollout closure * Define and drive scope, roadmap, and success criteria definition and realization * Ensure delivery against timeline, budget, quality, and business objectives * Establish and maintain project governance (SteerCo, reviews, reporting) * Lead risk, issue, dependency, and change management 2. Digital & AI Solution Delivery * Translate business needs into scalable digital / AI use cases * Coordinate with product and technical teams on: * Solution design and architecture * Data flows and system integrations * MVP / pilot definition and execution * Ensure alignment between business objectives and technical delivery 3. Stakeholder Alignment & Governance * Align a complex ecosystem (business leaders, product teams, regions, support functions) * Drive decision-making, transparency, and milestone alignment * Manage stakeholder expectations and resolve cross-functional dependencies * Orchestrate global governance and review forums 4. Deployment, Change & Adoption * Ensure successful global rollout across countries and user groups * Partner with change teams to define: * Communication and adoption strategies * Training and enablement plans * Monitor and actively drive user adoption and behavioral change 5. Value Realization & Performance Management * Define and track business impact KPIs, such as: * Agent productivity and efficiency gains * Automation / case deflection rates * Customer satisfaction improvements * Ensure benefits are measured, sustained, and optimized post-deployment * Drive continuous improvement and scaling of solutions 6. Vendor & Ecosystem Management * Collaborate with external vendors and technology partners * Ensure delivery alignment on scope, timeline, and quality 7. Execution & Communication Excellence * Deliver clear, concise, and structured communication * Provide transparent reporting to leadership * Demonstrate ownership, autonomy, and proactive execution * Drive initiatives with a results-oriented and solution-driven mindset Key to be successful in this role * Strong ownership and end-to-end accountability for delivery and outcomes * Ability to structure and simplify complexity into clear, actionable plans * Excellent stakeholder alignment and influencing skills in a global matrix * Focus on business value and user adoption, beyond just delivery * Proactive mindset with anticipation of risks and problem-solving Key challenges * Managing complex, cross-functional and multi-country environment * Balancing business expectations with technical constraints and priorities * Driving alignment across diverse stakeholders with conflicting priorities * Ensuring adoption and behavioral change at scale * Delivering measurable value in fast-evolving digital / AI contexts ## Related Videos - [Coffee with Developers](https://www.wearedevelopers.com/videos/341-coffee-with-developers) - [Python-Based Data Streaming Pipelines Within Minutes](https://www.wearedevelopers.com/videos/1233-python-based-data-streaming-pipelines-within-minutes) - [42 x 2 Canvases Later: Two Years, Two Minds, Many Lessons](https://www.wearedevelopers.com/videos/1458-42-x-2-canvases-later-two-years-two-minds-many-lessons) - [Engineering for Reality: Strategy, Culture & Technology for Unpredictable Markets](https://www.wearedevelopers.com/videos/2095-engineering-for-reality-strategy-culture-technology-for-unpredictable-markets) - [Why and when should we consider Stream Processing frameworks in our solutions](https://www.wearedevelopers.com/videos/1085-why-and-when-should-we-consider-stream-processing-frameworks-in-our-solutions) - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)