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# Business Consultant Customer Engagement

- **Company:** Alistar
- **Location:** Netherlands (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Dynamics CRM, Microsoft Dynamics, Power BI, Microsoft Power Automate, Powerapps
- **Published:** October 1, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=69cb6a8ece95cb95

## About the Role

* 3+ jaar ervaring met Microsoft Dynamics 365 Customer Engagement
 * Je kent je weg in Sales, Customer Service en/of Marketing modules
 * Je hebt ervaring met configuratie, workflows, dashboards en rapportering
 * Power Platform is je niet vreemd (Power Automate, Power Apps en eventueel Power BI)
 * Je kan complexe businessvragen vertalen naar duidelijke oplossingen
 * Je werkt zelfstandig, neemt ownership en bewaakt kwaliteit en timing
 * Je bent nieuwsgierig naar nieuwe mogelijkheden binnen het Microsoft-ecosysteem en wil blijven bijleren

## Description

* Je analyseert bedrijfsprocessen en vertaalt ze naar slimme Dynamics 365 CE-oplossingen
 * Je configureert en optimaliseert de applicatie (Sales, Customer Service, Marketing)
 * Je begeleidt klanten van analyse tot go-live en zorgt ook nadien voor een goede opvolging
 * Je waakt over kwaliteit via testing en heldere functionele documentatie
 * Je denkt mee in pre-sales en springt bij in 2e/3e lijn support waar nodig
 * Je deelt je kennis en helpt junior collega's groeien in hun rol


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