> Markdown version of [/jobs/ext/3520377-erp-communications-and-engagement-lead](https://www.wearedevelopers.com/jobs/ext/3520377-erp-communications-and-engagement-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ERP Communications and Engagement Lead - **Company:** Connect2Dorset - **Location:** Dorchester, UK - **Experience:** Expert - **Salary:** £156,000.0 - £182,000.0 - **Contract:** Contract - **Skills:** Cloud Computing, SAP (Applications), Oracle Fusion Middleware, Cloud Platform System, SAPBasis, Cloud Migration, Workday - **Published:** October 2, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5906448246 ## About the Role Must have Local Government and Oracle Fusion experience., * Public sector / local government experience, including engaging elected members and political stakeholders. * Direct experience of a SAP-to-Oracle Fusion Cloud transformation specifically. * Familiarity with recognised change frameworks (e.g. Prosci / ADKAR). * Experience of go-live and hypercare communications on a comparable programme. * ERP transformation experience - demonstrable experience leading communications and engagement on a major ERP transformation programme (e.g. SAP, Oracle Fusion/Cloud, Workday or comparable). * ERP-literate - a working understanding of ERP concepts and modules (Finance, HCM, Payroll, Procurement), cloud SaaS delivery, and what genuinely changes for users - able to translate technical change into language the business understands. * Strategy developed and executed end-to-end - a proven track record of having both designed an ERP transformation communications and engagement strategy and delivered it in practice, from blank page to live campaigns and measured outcomes. * Business change fluency - a strong grasp of how communications supports adoption, readiness and benefits realisation, with experience working alongside business change and training functions. * Full-spectrum stakeholder engagement - credible and effective with stakeholders at every level, from executive leadership, SRO and board down to operational front-line staff and end users. * Outstanding communication craft - exceptional writing, narrative and messaging skills; able to make complex change clear, compelling and human. * Multi-channel campaign expertise - experience planning and running internal communications campaigns across a full mix of channels and events. * Pace and self-sufficiency - able to operate independently and at pace in a demanding programme environment, with minimal direction. * Complex organisations - experience communicating change within large, diverse, multi-stakeholder organisations. * Public sector / local government experience, including engaging elected members and political stakeholders. * Direct experience of a SAP-to-Oracle Fusion Cloud transformation specifically. * Familiarity with recognised change frameworks (e.g. Prosci / ADKAR). * Experience of go-live and hypercare communications on a comparable programme. ## Description To lead the communications and stakeholder engagement workstream for the Council's ERP transformation - the migration from SAP to Oracle Fusion Cloud across Finance, HCM, Payroll and Commissioning & Procurement. The role holder develops and executes the end-to-end communications and engagement strategy that carries every stakeholder group, from executive leadership and elected members through to operational front-line users, on the journey from the current SAP environment to confident adoption of the new Oracle Fusion Cloud system. This is a hands-on senior role: it both sets the strategy and delivers it. The successful candidate is ERP-literate, fluent in the language of business change, and has a demonstrable track record of having designed and run communications and engagement on a major ERP transformation - not communications in the abstract, but the specific challenge of taking a large, diverse workforce through a system and ways-of-working change of this scale. The role operates as a fully embedded member of the Council's Internal Communications function, ensuring ERP communications are fully aligned with corporate messaging, priorities, channels and governance, and contribute to a joined-up organisational narrative., * Develop and maintain the ERP communications and engagement plan as part of the Council's overall internal communications forward planning, ensuring alignment with corporate priorities, other transformation programmes, and organisational messaging. * Work within established Internal Communications governance, planning cycles and approval processes. * Define the audiences, core narrative, key messages, channels and cadence - aligned to the programme roadmap, waves and milestones. * Translate complex, technical ERP and process change into a clear, compelling, plain-English story that resonates at every level. * Engage senior stakeholders - the SRO, Senior Leadership Team, programme board and (where relevant) elected members - building credibility and securing visible, active sponsorship. * Engage middle management, service leads and directorate stakeholders, equipping them to lead change within their teams. * Engage operational and front-line staff and end users - the people whose day-to-day work changes - with tailored, relevant, reassuring communication. * Map and segment stakeholders, track sentiment, and tailor messaging and approach to each audience's needs and concerns. * Plan and run multi-channel campaigns - intranet, email, leadership briefings, town halls, roadshows, drop-ins, digital and video. * Create high-quality content: the programme narrative, FAQs, briefing packs, plain-English guides, leadership talking points, and go-live and adoption materials. * Plan and deliver engagement events and the rhythm of programme communications across the lifecycle. * Establish, brief and support a change champion / change agent network to extend reach into every service. * Ensure all ERP communications are coordinated with wider organisational communications activity, avoiding duplication, message conflict or overload across programmes and services. * Align timing, messaging and channel use with the corporate communications grid and forward plan. * Use and optimise existing corporate channels, platforms and products as the default for ERP communications, only introducing new channels where agreed through Internal Communications governance. * Ensure all outputs meet corporate standards for tone of voice, accessibility, branding and inclusion. * Work hand-in-glove with business change, training and business readiness activity so communications actively drives adoption - not just awareness. * Support change-impact communications, readiness campaigns, and go-live and hypercare communications. * Embed communications and engagement within the programme's overall change approach and governance. * Work with communications leads across other transformation programmes to ensure a coherent, joined-up narrative and aligned engagement approach across organisational change. * Actively contribute to organisation-wide communications planning and coordination forums., Indicative deliverables in the first 90 days and on an ongoing basis (to be confirmed with the Programme Director): Timeframe Deliverable First 30 days Stakeholder map and segmentation; rapid communications audit; draft communications & engagement strategy and narrative. By 60 days Approved communications & engagement strategy and rolling plan; channels and governance established; change champion network designed. By 90 days Initial campaigns live; engagement baseline measured; reporting rhythm in place to the programme board. Ongoing A live strategy and rolling plan; sustained engagement across all audiences; milestone-aligned content and campaigns; engagement measurement and reporting; go-live, adoption and hypercare communications. ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [WeAreDevelopers LIVE - How DevRel Makes Tech More Human](https://www.wearedevelopers.com/videos/2149-wearedevelopers-live-how-devrel-makes-tech-more-human) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [How to Respond to the “Why Do You Deserve a Promotion?” Question](https://www.wearedevelopers.com/magazine/416-how-to-respond-to-the-why-do-you-deserve-a-promotion-question) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)