> Markdown version of [/jobs/ext/3520582-it-support-technician](https://www.wearedevelopers.com/jobs/ext/3520582-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# It Support Technician

- **Company:** TIGER RECRUITMENT LTD.
- **Location:** London, UK
- **Salary:** £28,000.0 - £32,000.0
- **Contract:** Permanent contract
- **Skills:** HTML, JavaScript (Programming Language), Cascading Style Sheets (CSS), Software as a Service, Cloud Computing, Web Technologies
- **Published:** October 1, 2026
- **Apply:** https://www.cv-library.co.uk/job/225656892/It-Support-Technician

## About the Role

Do you have technical support experience?

Are you a confident communicator with a tech-savvy mind and a flair for problem-solving?, * Fluency in English and if you speak another language that would be highly advantageous, although not essential.

 * Previous experience in a support technician role
 * An understanding of web technologies, HTML, CSS, or JavaScript.
 * Strong communication skills - written and verbal.
 * A calm, logical approach to problem-solving and customer care.
 * Experience with cloud platforms, video calls, or customer training.
 * Experience juggling multiple priorities under pressure.

## Description

We're on the lookout for a talented IT Support Technician to become the voice of a rapidly growing, UK-based SaaS company. You'll be joining a fun, forward-thinking team where your voice matters, your ideas get heard, and your potential is limitless.

As a Support Technician your responsibilities will be;

 * Troubleshoot and resolve a wide variety of queries with warmth, patience, and professionalism.
 * Deliver support through phone, video, email, and chat - whichever way our clients need you.
 * Run product demos, onboard new customers, and deliver engaging training sessions.
 * Liaise between our customers and our internal teams, feeding back ideas for improvements.
 * Travel occasionally for client meetings or trade shows (with time off in lieu for weekends).


## Related Videos

- [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success)
- [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies)
- [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing)
- [The Resilience of the World Wide Web](https://www.wearedevelopers.com/videos/1281-the-resilience-of-the-world-wide-web)
- [Web development: where are we, and where are we going?](https://www.wearedevelopers.com/videos/524-web-development-where-are-we-and-where-are-we-going)
- [WeAreDevelopers LIVE – Guten TAG, Web Standards, AI and more](https://www.wearedevelopers.com/videos/1772-wearedevelopers-live-guten-tag-web-standards-ai-and-more)

## Related Articles

- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)
- [Frontend Developer Salary in The UK](https://www.wearedevelopers.com/magazine/233-frontend-developer-salary-in-the-uk)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)