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# Technical Solutions Consultant [213203]

- **Company:** Aquent
- **Location:** London, UK (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** HTML, JavaScript (Programming Language), Cascading Style Sheets (CSS), Hypertext Transfer Protocols (HTTP), Standard Sql, Web Technologies, Restful APIs
- **Published:** October 1, 2026
- **Apply:** https://www.totaljobs.com/job/technical-solutions-consultant/aquent-job108065638

## About the Role

* Experience in the Digital Advertising and/or Technology industries.
 * Proven experience with troubleshooting and effective ticket escalation processes.
 * Demonstrated ability to translate complex technical concepts and solutions into clear, understandable language for non-technical audiences.
 * Hands-on experience with advertising technologies, including pixels, ad servers, auctions, and delivery mechanisms.
 * Proficiency in web technologies such as HTML, CSS, JavaScript, and HTTP.
 * Experience working with SQL and RESTful APIs.

## Description

* Build deep technical expertise in our client's diverse suite of advertising products and solutions, providing consultative guidance to clients and internal sales teams on best practices.
 * Troubleshoot and resolve complex technical issues arising from client usage of advanced advertising solutions.
 * Escalate potential bugs and system issues to product and engineering teams, driving timely resolution and improvement.
 * Ensure a high-end customer experience by managing support for advertising-related issues and consistently meeting all service level agreements (SLAs).
 * Identify and implement opportunities to optimize and automate workflows and support processes, enhancing efficiency and client satisfaction.