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# Senior Support Engineer (Azure/365)

- **Company:** Intec Select Limited
- **Location:** Sittingbourne, UK
- **Experience:** Expert
- **Salary:** £40,000.0 - £45,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Business Software, Software as a Service, Cloud Computing, Hyper-V, Identity and Access Management, Virtual Private Networks (VPN), Microsoft Office, Windows Servers, Routing, Citrix Systems, Transmission Control Protocol (TCP), Wide Area Networks, Firewalls (Computer Science), Network Server, Vmware
- **Published:** October 2, 2026
- **Apply:** https://www.reed.co.uk/jobs/senior-support-engineer-azure-365/57415348

## About the Role

The position would suit an experienced 3rd Line Engineer, Senior Infrastructure Engineer or Senior Support Engineer from an MSP or multi-client environment who enjoys remaining technically hands-on rather than moving purely into management.

Due to client location, you will need to be able to drive.

Role responsibilities:

You'll take technical ownership of complex incidents, service requests and infrastructure projects across technologies including:

 * Microsoft 365, Windows Server and Exchange
 * Microsoft Azure and cloud infrastructure
 * Active Directory and identity management
 * VMware, Hyper-V and Citrix
 * Networking - LAN/WAN, VPNs, firewalls, routing and switching
 * Backup, recovery and cybersecurity solutions
 * Servers, storage and wider infrastructure
 * SaaS and line-of-business applications
 * Automation and emerging AI technologies

Core skill requirements:

 * Circa 5+ years' experience within IT support, infrastructure or engineering.
 * At least 2-3 years operating at 3rd Line / Senior Engineer level.
 * Previous experience working within an MSP or multi-customer environment.
 * Strong hands-on knowledge of Microsoft 365, Azure and Active Directory.
 * Good understanding of networking, including firewalls, VPNs, routing and switching.
 * Experience with virtualisation technologies such as VMware or Hyper-V.
 * Strong diagnostic, troubleshooting and root cause analysis skills.
 * Demonstrable experience delivering infrastructure or cloud projects, migrations or implementations.

Microsoft certifications such as AZ-104, AZ-305 or MS-102, alongside ITIL, CCNA/CCNP, CompTIA or relevant vendor certifications, would be advantageous., * Active Directory (Line)

 * Communication Skills (Key)
 * Microsoft Azure (Line)
 * Microsoft Office (Entry)
 * Microsoft Windows OS (Win)
 * Networking Skills (Wan)
 * Problem Solving (Process)
 * Self-Motivation
 * Technical Support (IT)
 * Windows Server Administration (Tcp)